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April 05, 2020 1 min read

Operations are still going strong at Orthobracing.com as of 4/5/20. Our product arrivals are spread-out more than normal so our fulfillment times are longer than normal--we apologize if we cause any inconvenience. We are working 12-15 hour days to keep up with orders, calling customers and stocking our shelves as products come in more sporadically. 

RETURN POLICY CHANGE

Due to the coronavirus virus (COVID-19) and the medical nature of our products, we can no longer accept returns: a store credit will be issued until further notice. 

We apologize if this causes any inconvenience. As we read the medical literature, the virus can live on surfaces for up to 17 days. Since many of our customers are recovering from surgery or some injury, we do not believe it would be prudent to expose our customers, ourselves or family members to any additional risk.