It has helped immensely but after having it on for 5 days and the seams are coming undone
Please e-mail us email@example.com and we can file a warranty claim for you and ship you a replacement. We will need several pictures of the defective brace and that is about it--pretty simple and straightforward process.
Thank you, Customer Service
I had a brace like this years ago from the hospital when I broke my thumb, but unfortunately lost it. Recently it’s been bothering me again and I’ve been dislocating my thumb and wrist (completely separate condition). It provides the support I need and restricts the movement like it’s supposed to, much to my frustration as I adapt to being one-handed. Only reason it didn’t get 5 stars was because the removable metal stabilizer on the bottom is next to impossible to get back in when you take it out to wash the cover. It took me 30 minutes and dislocating the thumb on my “good” hand to finally get the fabric to go over the end of the metal piece enough that it wouldn’t pop off again. I live by myself so I don’t have anybody with two functional hands to help me. The metal stabilizer on the thumb is super simple to remove and in fact sometimes slips out of its pocket. The thumb strap has started to fray after 2 months but nothing a little fray stop won’t fix. I’m considering getting a second one for my right hand so I can rotate them to reduce the need for washing and wear & tear on the straps and fabric.
I received the wrong product I have since returned it and I am waiting to hear back from the company on whether they are going to ship me the correct product
Devin , I hope you are well. We got your package late yesterday. You wanted to exchange for a different size which is no problem at all. It will go out today. In the future, its always easier to email us at CS@orthobracing.com. We are always glad to help when a customer orders wrong size. Brace fitting can be tricky. As always thx for choosing Orthobracing.
Amazing. Comfortable and lots of support.
It’s great but wasn’t quite what I was looking for, I didn’t need the thumb part.