Great News! Free Standard Shipping for all new customers with orders over $188.00

Great News! Free Standard Shipping for all new customers with orders over $188.00

Replacement Parts

Staff Picks

All Cold Therapy Products

Polar Care Kodiak

Polar Care Wave

Polar Care Cube

Polar Care Glacier

Iceman Clear3

Iceman Classic

Aircast Cryo Cuff

Aqua Relief Cold and Hot Water Therapy

Breg Fusion Knee Brace

Breg Knee Braces

All Knee Braces

DonJoy Knee Braces

Shoulder Braces

All Braces

All Back Braces

DonJoy Back Braces

All Braces

Orthotics

Traction

Compression Sleeves

Rehabilitation Equipment

Chattanooga Electrotherapy

Chattanooga Ultrasound Machines

Ankle

Back

Shoulder

Elbow

Hip

Multiple Areas

Knee

Breg Polar Care Wave Comprehensive Trouble Shooting Checklist

If you have found this page, you are having some issues with your unit. Sorry about that!

Below are some great video resources to help you figure out how to get your Wave unit back on track. If those tips and tricks do not work, keep reading. 

If you find that you have a warranty issue, you should: 

  1. Contact the hospital, surgeon's office or the online store where you purchased your unit. 
  2. Have your order confirmation or receipt ready so the customer service person can help you. 
Lastly, if you don't remember and you don't have a receipt, try reaching out to Breg and ask them if they can assist you: (800) 321-0607

---------------------------------------------------------

No Power to the Unit

Cold Compression Pad not Deflating

Water Not Flowing to the Cold Compression pad

Unit is Leaking from Blue Connectors

On/Off Button Not Responding

On/Off Button Flashing

    Search