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DonJoy IceMan Classic Cold Therapy System

Size Guide
DonJoy Iceman Classic Size Chart

Sizing

  • The Shoulder Wraps fits "big", meaning that most patients will find that the shoulder wrap is very loose. We recommend if you are under a 42-inch chest circumference, that you opt for the small shoulder pad. If you are at or above 42", then the shoulder pad should work fine.
  • Exact measurements of the regular shoulder pad are 14" x 23" x 12.5"
  • Exact measurements of the small shoulder pad are 12.75" x 19" x 12.25"
  • The standard hose length is 6.5 inches. The extended hose length is 15 inches. 
  • Large rectangular pad is useful for lower back surgery. Measurements are 9.76" x 13.75". 
  • Small rectangular pad is useful for wrist. 
  • Forefoot pad is excellent for bunion surgery. 

What pad and size do I need?

Description Catalog # Size
Universal 11-0679-9-00000 10.85” x 11.34”
Universal XL 11-0681-9-00000 12” x 11.34” [6.5" Hose]
Universal XL w/ Extended Hose 11-0682-9-00000 12” x 11.34” [15" Hose]
Knee 11-1268-9-00000 10.85” x 11.34”
Shoulder Small 11-1334-9-00000 12.75” x 19” x 12.25”
Shoulder Regular 11-1397-9-00000 14” x 23” x 12.5”
Hip Left 11-9112  
Hip Right 11-9111  
Forefoot 11-1521
Ankle 11-1522  
Rectangle Small 11-0817-9-00000  
Rectangle Large 11-0813-900000 9.76" x 13.75"
Compressive Spine 11-0614-9-00000  

 

Size Guide
DonJoy Iceman Classic Size Chart

Sizing

  • The Shoulder Wraps fits "big", meaning that most patients will find that the shoulder wrap is very loose. We recommend if you are under a 42-inch chest circumference, that you opt for the small shoulder pad. If you are at or above 42", then the shoulder pad should work fine.
  • Exact measurements of the regular shoulder pad are 14" x 23" x 12.5"
  • Exact measurements of the small shoulder pad are 12.75" x 19" x 12.25"
  • The standard hose length is 6.5 inches. The extended hose length is 15 inches. 
  • Large rectangular pad is useful for lower back surgery. Measurements are 9.76" x 13.75". 
  • Small rectangular pad is useful for wrist. 
  • Forefoot pad is excellent for bunion surgery. 

What pad and size do I need?

Description Catalog # Size
Universal 11-0679-9-00000 10.85” x 11.34”
Universal XL 11-0681-9-00000 12” x 11.34” [6.5" Hose]
Universal XL w/ Extended Hose 11-0682-9-00000 12” x 11.34” [15" Hose]
Knee 11-1268-9-00000 10.85” x 11.34”
Shoulder Small 11-1334-9-00000 12.75” x 19” x 12.25”
Shoulder Regular 11-1397-9-00000 14” x 23” x 12.5”
Hip Left 11-9112  
Hip Right 11-9111  
Forefoot 11-1521
Ankle 11-1522  
Rectangle Small 11-0817-9-00000  
Rectangle Large 11-0813-900000 9.76" x 13.75"
Compressive Spine 11-0614-9-00000  

 

In-stock:
Next day shipping available

Frequently Bought Together

Universal Reusable Ice Cubes
Universal Reusable Ice Bag Packs
HSA / FSA APPROVED
6 MONTH WARRANTY

What is CryoTherapy?

Read Now

The 7 Best Cold Therapy Machines

Read Now
Product Overview
Instructions
Sizing
Reviews
Terms of Use

DONJOY® ICEMAN CLASSIC3™

The Classic Advantage

The IceMan CLASSIC3™ cold therapy unit helps reduce pain and swelling, speeding up rehabilitation. The IceMan® helps provide extended cold therapy to aid in a variety of indications and protocols as directed by a medical professional. The IceMan CLASSIC3 utilizes DonJoy’s recirculation technology.

  • Time tested with over 20-years of experience delivering industry leading cold therapy solutions
  • Developed through direct customer interaction and feedback
Technology Advantage
  • Our recirculation system helps deliver consistent cold therapy throughout the cold pad, eliminating freezing inlet temperatures
Patient Convenience and Ease-of-use
  • Designed for easy refill indication
  • Self-priming, plug-n-play operation
  • Designed for easy portability and storage
  • A complete line of cold pads to help deliver cold therapy to where it is needed the most

Dual pump recirculation technology. 

The DonJoy® IceMan® features a recirculation system that allows water warmed after flowing through the cold pad to be preserved and remixed with cooler ice water at a constant flow rate, providing consistent cool water distribution throughout the cold pad.

Competitors

Other versions restrict or pinch water flow to the cold pad, causing variable flow rates and inconsistent cold pad temperatures.

How To Use

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Cold Pad Application Instructions

Universal Knee Wrap-On Pad



Forefoot Wrap-On Pad



Foot Wrap-On Pad



Universal Wrap-On Pad for Shoulder



Universal Wrap-On Pads and Cold Pads for Hip



Wrap-On Pad and Cold Pad for Ankle



Shoulder Wrap-On Pad



Pad Sizing

Sizing

  • The Shoulder Wraps fits "big", meaning that most patients will find that the shoulder wrap is very loose. We recommend if you are under a 42-inch chest circumference, that you opt for the small shoulder pad. If you are at or above 42", then the shoulder pad should work fine.
  • Exact measurements of the regular shoulder pad are 14" x 23" x 12.5"
  • Exact measurements of the small shoulder pad are 12.75" x 19" x 12.25"
  • The standard hose length is 6.5 inches. The extended hose length is 15 inches. 
  • Large rectangular pad is useful for lower back surgery. Measurements are 9.76" x 13.75". 
  • Small rectangular pad is useful for wrist. 
  • Forefoot pad is excellent for bunion surgery. 

What pad and size do I need?

Description Catalog # Size
Universal 11-0679-9-00000 10.85” x 11.34”
Universal XL 11-0681-9-00000 12” x 11.34” [6.5" Hose]
Universal XL w/ Extended Hose 11-0682-9-00000 12” x 11.34” [15" Hose]
Knee 11-1268-9-00000 10.85” x 11.34”
Shoulder Small 11-1334-9-00000 12.75” x 19” x 12.25”
Shoulder Regular 11-1397-9-00000 14” x 23” x 12.5”
Hip Left 11-9112  
Hip Right 11-9111  
Forefoot 11-1521
Ankle 11-1522  
Rectangle Small 11-0817-9-00000  
Rectangle Large 11-0813-900000 9.76" x 13.75"
Compressive Spine 11-0614-9-00000  

 

Customer Reviews

Based on 49 reviews
92%
(45)
6%
(3)
2%
(1)
0%
(0)
0%
(0)
B
Bridgett Lomax
Useful recovery tool

A friend recommended I get an ice therapy machine for my knee replacement surgeries. I wasn't familiar with them until she mentioned it, and I'm so glad she did. I researched several models but felt the DonJoy Iceman would meet my needs. Before purchasing, I contacted Orthobracing to ask a few questions about the machine and shipping. The representative was patient and helpful.

The Iceman is a valuable tool in recovery. The even cooling experience is much better than trying to deal with ice packs. This unit is compact and easy to use; essential for apartment living and working with multiple caregivers. I'm delighted with my purchase and interaction with the staff at Orthobracing.

T
Teresa Hovarter
Convenient care

Performance is excellent, ease of use, reliable. Has made my husband’s recovery a better experience.

L
Lesley Sterling
Best Customer Service!!!

Any company can sell me a product but OrthoBracing went waaay beyond my expectations! I ordered two different Donjoy Iceman cold pads but only one was in stock. They sent one first, since I was having surgery, and would send the other when available. Problem was, it wasn’t available for a long time. OrthoBracing offered several solutions and stayed with me every step of the way to make sure I was informed, happy and medically comfortable. No other company has tracked so well with me!

Oh yes, the Donjoy Iceman shoulder cold wrap and spine wrap with large rectangle cold pad work perfectly with the Donjoy Iceman Clear3.

K
Katelyn F
Works great

It fit our iceman classic machine perfectly and works well to cool knee after ACL surgery.

D
Doug Olsson
Great product!

I first rented one recovering from shoulder surgery and had it so long I asked to buy it. It comes in handy when I overdo it with sports. Once a found where I liked it, I just kept straps one and two connected and then pull it on like a sleeve, and finally connecting strap number three.


SHIPPING INFORMATION:

Best efforts are being made for timely deliveries; however, FedEx and UPS have suspended their money-back guarantee on all expedited shipments due to COVID-19 until further notice. All delivery timelines are ESTIMATES ONLY and CANNOT BE GUARANTEED. 

All shipping is performed Monday - Friday and does not include federal holidays and/or major carrier holiday schedules. 

We offer free shipping on all orders over $149.00 and on select items, within the continental USA (48 states), and offer a standard flat rate of $9.99 for orders less than $149.00

Ground and expedited orders from OrthoBracing.com are shipped by UPS, USPS, or FedEx. Please be certain to provide the billing address at the time of checkout that matches the billing address on file at the credit card issuing bank. Packages can be shipped to a different address.  The billing address must match the credit card address or the credit card will likely be declined. Please contact CS@orthobracing.com for any clarification or assistance with this.

*OrthoBracing.com is not responsible for theft or loss of items once delivered to your address confirmed by the carrier.*

"Overnight", "Next Day Air", and "2nd Day Air" refer to BUSINESS DAYS only (Monday - Friday). Therefore, a Next-Day Air order placed on Thursday can be received on Friday. Likewise, a Next-Day Air order placed on Friday can be received on Monday. A 2nd Day Air orders placed on Thursday would arrive on Monday, whereas a 3-Day Select order would arrive on Tuesday if ordered on Thursday. If a holiday occurs during the shipping period, then the shipment will be delayed by one business day. UPS and FedEx do not move packages on holidays.

"Next Day Air Saturday Delivery": We do not quote the cost for this service because it's not available in all areas of the country. There is a large increase in the cost to send packages for Saturday delivery. If it's Friday and you are in need of a Saturday delivery, please e-mail us at CS@orthobracing.com so that we may confirm if Saturday delivery is possible in your area. We can also inform you of the cost of this service.

SHIPPING RATES:

 

Shipping Method

Estimated Shipping Time

Cost

Economy

7-10 Business Days*

Free

Standard Shipping

4-5 Business Days**

$9.99

Express

2-3 Business Days

Calculated at Checkout

Overnight

1 Business Day

Calculated at Checkout

 * OrthoBracing.com’s choice for shipping method ie USPS, FedEx, UPS.

FREE SHIPPING OFFERS:

  • Free shipping offers apply to Standard Ground Shipping within the Continental U.S. only.
  • If Expedited shipping is needed, charges still apply.
  • OrthoBracing.com’s special offers may not be combined with any previously placed orders.

SHIPMENT TIME FRAME:

  • Orders placed by 12 noon EST will generally ship the same day or next-day depending on the product and warehouse location, pending credit approval and inventory status. Customers needing delivery to arrive by a certain date should choose an expedited shipping method.
  • Orders are processed and shipped with priority given to overnight, 2nd-day air and 3-day select orders. Ground orders are shipped as soon as possible but may be delayed due to inventory status.
  • Eastern Standard Time is used when placing and shipping orders.
  • The customer is responsible for all return shipping charges when returning an item for an exchange or for a return. See Return Policy for determining if a product is eligible for exchange or return. 

SHIPMENT DAMAGE:

If a package is damaged, the customer is asked to notify OrthoBracing.com in order to file a damage claim with the carrier.  We will then send out a replacement item for the original.  Notification of shipment damage cannot be used to cancel an order altogether.

If you have any questions regarding these policies, please contact us (704) 312-2575 

 



Returns

OrthoBracing.com is committed to providing each customer with the highest standard of customer care. For this, we have specific guidelines to ensure proper communication. Please read below:

IMPORTANT

Individual results will vary when using Cold Therapy. It is strongly suggested that you work with your healthcare provider before making any purchases of medical equipment or supplies. OrthoBracing.com does not provide a warranty or guarantee that a cold therapy product will treat your condition or relieve your symptoms. All cold therapy products have a minimum 30-day warranty. 

RETURNS AND EXCHANGES

Please email returns@orthobracing.com to initiate a return or exchange to receive an RA# after verifying your purchase is eligible for exchange or refund. 

EXCHANGES

Orders made by mistake (i.e. a left instead of a right, medium instead of a large, Breg Polar Care Cube pad vs. Breg Kodiak Pad, etc.) are eligible for an exchange if the incorrect size or item was ordered.

All items must be in NEW condition to be exchanged (they cannot be used; plastic bag must be sealed for all cold therapy pads). There is no restocking fee but a return shipping fee will apply if OrthoBracing.com is asked to send a return label. Before shipping any product back, you must first obtain an authorization number (RA#) via email at the following address: CS@OrthoBracing.com.

If you have additional questions please contact customer support by phone (704)312-2575 or email cs@orthobracing.com, during normal business hours (9:00am-1pm EST).

RETURNS

Returns are accepted if returned within 14-days of delivery, and are in NEW, UNUSED condition and are in their original packaging with documentation.

A 20% restocking fee will apply. 

Before shipping any product back, you must first obtain an authorization number (RA#) via email at the following address: returns@OrthoBracing.com. The RA# must be written on the packing slip inside the box. Do not write RA# on product boxes and do not put return label on manufacturer’s packaging. Please ship returns in a study box.

OrthoBracing.com will not be responsible for lost return packages. Please provide tracking numbers via email if the sender is shipping back. Otherwise, OrthoBracing will send you a return shipping label and the cost of that shipping will be deducted from the refund. 

Do not refuse the delivery of your order. Refunds will not be issued for refused shipments.

OrthoBracing.com
1900 Bancroft Street
Suite J
Charlotte, NC 28206

The below items are NOT ELIGIBLE for return or exchange:

  • Cold Therapy Units
  • Cold Therapy Pads/Wraps
  • Used Braces
  • Sterile dressings and pads
  • Products without original packaging
  • Cervical Traction Devices
  • TENS units

Because cold therapy products come in contact with incisions after orthopedic surgery and use municipal water, we have to make the assumption that once they leave our facility they have been used. We cannot, in good faith, ship this type of merchandise to another patient and have them bear the increased risk of getting an infection. For you as a customer, we want you to know that all cold therapy products coming from our warehouse have not been used by another customer in any manner.

The above products are available for warranty replacement, if defective, only. If you have a question about the return eligibility of a particular product please contact customer service at cs@orthobracing.com .

We reserve the right to limit multiple requests for warranty replacement on products that are deemed damaged by customer misuse, abuse, or failure to properly maintain the equipment to manufacturers' specifications.

**If you have any questions regarding the refund policies, please contact cs@orthobracing.com. **


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