OrthoBracing

GREAT customer service from Stacey when I inquired about purchasing a system for upcoming hip replacement surgery. Stacey was SUPER helpful in explaining plus made sure I received everything I needed prior to surgery. I HIGHLY recommend this product. I purchased the Kodiak, Intelli-flo hip pad as well as the Intelli-flo knee pad. I'm likely needing knee replacement soon, so am prepared now. It worked beautifully in recovering from hip surgery.

Due to being a kidney transplant patient, I have more difficulty with distal swelling in both legs, so post full knee replacement found me a bit behind the power curve, as they say, with a smaller ice machine (also purchased from Ortho Bracing and we still use it as a back-up, a great value on the DonJoy machine!). I noticed that the ice packs provided by the hospital were Breg, so came back to Ortho Bracing and found this dynamic Breg unit that combined a much larger leg pad with adjustable cooling and compression, a true "win-win" for me! The medical-grade machine at PT was quite painful, but therapists insisted that I needed this type of treatment, and the Breg unit allows me to do home treatment with wonderful results - dramatically reduced bruising, pain, and swelling. Thanks for the extremely fast shipping and fantastic customer service, and for a cooling therapy machine that got me through my 1st post-op consultation with flying colors. My orthopedic surgeon was very pleased to see that we'd gotten the Breg, and my PT wanted full contact information for Ortho Bracing after seeing how well the system was working for my home use! And, the ice bags work beautifully with absolutely no leakage, even though I carry them back and forth from the kitchen to the bedroom or living room for application.

Glad not to have to get ice every day. These bags are great! Last a long time.

This is the second one I have had. Works great. Have used for myself after many surgeries and shared with family for several more. Suggest running a mild bleach solution thru lines/cooling pads before you put them away if you do not have chlorinated city water to prevent mold/mildew in the lines that can clog it up. I think that’s what happened to my first one. Great device and was the best deal from Orthobracing.com.

I have been suffering from neck pain for a while. But before visiting a doctor I decided to give this a try. And it worked. This traction device, used carefully, was able to relieve a good deal of pain and restore mobility. I will still see a doctor but with a much more relaxed state of mind.

Ice bags are working great, as advertised…..So much easier than having to continually buy bags of ice.

I had an issue with my first order and customer service was fantastic!!! They immediately sent replacements, which I received in 2 days. Will definitely order from them again, if the need ever arises!!

My husband had a total shoulder revision. He is not a fan of ice packs that he has used in the past. His Dr recommended an iceman machine which we never heard of so thought we would purchase one. It has been a blessing. My husband actually wants it on his shoulder. The coldness takes away a lot of the burning he has. We are only on day 2 1/2 of using it. We have heard nothing but good things on the iceman machine. We would highly recommend it to any one getting surgery. Thank you so much

Easy to set up and use, and my husband loves the pain control pre-surgery! We use small water bottles that we freeze and then use instead of ice, the system retains the cold water for hours, making repeated cold therapy simple and effective!

Outstanding customer service! The cool compression machine works very well. My surgeon explained that icing with compression heals you much faster than just ice alone. I even purchased a pad for my back; haven't used it yet. Only problem is the difficulty putting on the shoulder pad if you are not large (or mansize). Poor directions from manufacturer on how to apply. Orthobracing had to email me a "Youtube" video because the directions are only printed with pictures on the pad itself. The manufacturer should definitely make a smaller sized women's shoulder pad, or send more velcro straps to help adjust shoulder pad so it doesn't slip off. The ice bags it comes with leak easily; I purchased the large cubes as insurance from another less expensive site.
Easiest way is with the bags though, so when I called them to tell them some were leaking, they shipped me another set of bags immediately.
Really impressed with the customer service! They couldn't be nicer or more helpful.
They realize that we're buying the unit because we're in a lot of pain and need quick relief. I realized that when using the machine I'm in less pain, therefore requiring Less Painkillers! Great machine for at home use without having to pay almost the same price just to rent a more expensive machine. So; differences are; you may pay more to buy this, but you OWN it and the clock isn't ticking. If your surgery was more involved causing a longer recovery time (like mine). Other difference is that you do have to change the ice bags/cubes every six hours, rental has freon so no changing ice bags. Not too messy. I have a metal mixing bowl next to it to put the top in while changing cubes/bags.
I highly recommend the product, and especially this company to purchase it from. Feel better everyone! :)

Had a TKR yesterday. Dr wants 72 hours continuous use of the ice machine. Tried using the frozen bottles for my cold sources but found out that the ice cube and water method was much effective, if a little less convenient

Friend using same model for knee surgery, recommended I get one. I did try it to see how it would work. I think I'll be very pleased with it.

i purchased breg polar care wave& having it shipped overnight thru OrthoBracing? I paid to have it shipped overnight UPS? the unit arrived a day late because of UPS issues? not OrthoBracing Fault?
The unit arrived. day late , i tested it it worked great and then informed OrthBracing that we shoul get our shipping overnight costs back?
which was around 100 dollars. OrthoBracing within 24 hrs refunded me the money? I know it takes time too get your money or a credit back when dealing with UPS, since I ship UPS daily and had this issue come up before? sometime taking a week. OrthoBracing stepped up to the plate and made sure I was taking careof? In my experience that says a lot and would highly recommend OrthoBracing
Dan

Your ice bags work extremely well in the Breg ice cube. They last at least 3/4 of the day, before switching them out. Great product !!

This bag are so much better than ice cubes. They work 6hrs with our changing.

A great help to my dad after knee replacement surgery!!