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DonJoy Sully Shoulder Brace

Warranty: staff pick!

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HSA / FSA APPROVED
6 MONTH WARRANTY
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Sully Shoulder Brace: Overview of Benefits

Comprehensive Support

Rotator Cuff Care

AC Joint Shield

Muscle Strain Relief

Rapid Delivery

Skin-Grip Technology

Pad Security

Athlete-Friendly Design

Return to Sport

6 Month Warranty


Sizing

*Measure bicep in non-flex position
*Measure chest circumference under arms and across nipples 

Size

Chest Measurement

Bicep Circumference

XS

34" - 40 "

9" - 10.5"

S

36" - 40"

11" - 13"

M

38" - 42"

13" - 15"

L

42" - 46"

14" - 17"

XL

46" - 51"

15" - 17" 

 

The DonJoy® Sully Shoulder Brace is designed to support and protect

  • ANTERIOR, MULTI-DIRECTIONAL, INFERIOR, AND POSTERIOR INSTABILITIES
  • ROTATOR CUFF DECELERATION
  • SHOULDER AC SEPARATIONS
  • MUSCLE STRAINS

The breathable, hook-sensitive neoprene vest grips the skin to allow precise placement of the donut-shaped foam pad. The hard-shelled foam pad helps protect the AC joint from further injury. Simply apply an adhesive-backed hook to the foam pad to prevent migration. No restrictive and uncomfortable straps are necessary! 

On the inside the perforated, breathable, rubber-like neoprene grips the skin so the support moves with the athlete - it's as if the stabilization straps are attached directly to the body. 

The Sully Shoulder Brace is a support brace used to stabilize or completely restrict shoulder movement after an operation or injury. The shoulder brace is ideal for positioning your injured shoulder to protect it from inferior, anterior, posterior, and multi-directional instabilities. The brace is also helpful for persons with shoulder separations, rotator cuff deceleration, and muscle strains. 

Instructions for Use

Product Overview

The Sully Shoulder Brace is made out of breathable neoprene that stretches like rubber. The material grips your skin, causing it to move as you move. 

The shoulder brace (sometimes called a shoulder harness) also has a pair of stabilization straps that you should attach to the Velcro tape. The strapping helps to reduce overhead motion at the shoulder area. 

The Sully Shoulder Brace is suitable for all persons with injuries, and especially athletes. You could wear it when playing basketball, football, hockey and other kinds of overhead sports.  

The shoulder brace also has a universal fit that makes it ideal for wearing on either your right or left shoulder, and it is easy to wear. Inside the package, you will find instructions with pictures to guide you on properly placing the straps. 

The Sully Shoulder brace is available in five sizes. Find your ideal size by checking your measurements, bicep, and chest against a sizing chart to see the right fit. Avoid flexing your muscles when taking the measurements.

Whom Is The Product Meant For?

The Sully Shoulder Brace is designed for any person who has injured an arm or a shoulder and needs support and immobilization of the injured areas. The shoulder brace helps to prevent re-injury. 

Persons looking to get back to sports and other physical activities after recovering from a shoulder injury can also benefit from the extra support for their shoulders. 

How To Use This Product

To fit your shoulder brace, start by unfastening the strap to have as much strap length as possible. Put the shoulder pad in place, and then place the arm with the injured shoulder inside the sleeve. Pull the sleeve upwards to raise the brace to your shoulder. 

Next, pull the strap over your head and raise your other arm so that the strap can go down to your chest. Now, adjust the strap using the fastener to have a tight hold. Make sure that the brace is comfortable. 

How To Maintain This Product

Wash your shoulder brace occasionally using laundry detergent or mild soap using some cold water. Rinse it up and leave it outside to air dry. Be careful not to wash it too often as that could damage the brace material.

When your brace gets worn out, replace it. Go for a good quality that lasts a long time, like the Sully Shoulder Brace, to avoid occasional spending on shoulder braces.

Benefits of Using This Product

The Sully Shoulder Brace is helpful in different ways. They include: 

1. Provides Support to Injury Sites

An injury site, such as a dislocated shoulder, should have its bones and muscles stay in place to start healing. The support speeds up the recovery and ensures that the shoulder heals while in the correct position. Without the support, you could develop an infection, a permanent deformity, or a long-term joint problem. 

The shoulder brace also compresses the swollen joints, which helps to bring down the inflammation. For this reason, the brace should have a close fit to offer the compression and support needed.

2. Keeps Your Shoulder Elevated 

Shoulder elevation improves circulation in your arm and shoulder. The better the circulation, the faster your healing, because the cells in your shoulder access essential nutrients and oxygen needed for cell repair and regeneration. 

3. Protects Your Skin

The skin of your shoulder has many superficially paced nerve tendons. Wearing a shoulder brace helps protect the skin and the underlying tendons from possible knocks and bumps as you move. The Sully Shoulder Brace also shields you, preventing further injury.

4. Provides Compression 

By compressing your shoulder, the brace enhances the receptors on your skin, sending messages to your brain regarding your shoulder's positioning. Sometimes, after an injury like dislocation or subluxation, the shoulder has a decreased sense of awareness in the affected area. But, compression allows the receptors on your skin to work on behalf of the damaged shoulder or muscle receptors. 

5. Limits the Extent of the Injury

The shoulder brace also helps decrease the extent of injury by limiting your shoulder's range of motion. Too much movement could cause damage to your shoulder cartilages and ligaments, which extends the injury. 

However, the Sully Shoulder Brace does not completely immobilize you because you can still move your arm up forwards to reach for items placed in front of you. In this way, you can still perform all the overhead activities you wish but are limited from getting into risk positions. 

6. Strengthens Your Shoulder 

The brace has neoprene straps that offer resistance to your stretching. Every time you move your hand, your muscles must contract to resist the elasticity of the straps. As you work your muscles, you will keep them from decreasing strength, a symptom that comes with reduced arm use. 

7. Prevents Accumulation of Heat on Injury Site

The Sully Shoulder Brace is made of lightweight to decrease the likelihood of trapping heat underneath. The material used is very thin breathable neoprene and some mesh in places where the neoprene's support is not needed. The lightweight feature makes the brace comfortable to wear and makes it easier for sweat to escape from the covered area. 

Heat retention on your body negatively affects performance and can be uncomfortable for you. Persons involved in sporting activities would especially find this helpful feature because the brace limits heat retention, allowing you to go on with your activities well. 

Alternatives to Using This Product

Besides the shoulder brace, you could also use a posture brace, an arm sling, or shoulder taping to support your injured shoulder. 

1. Posture Brace 

A posture brace, also called a posture corrector, works by propping your shoulders to the proper position to correct your posture. With support and upright positioning, your shoulder heals faster.  

Unfortunately, the posture brace only helps you while it is on. It is said that the posture brace does more harm than good because it does not strengthen the muscles in your back and neck. Your body starts to rely on the posture brace to hold itself up, especially if you wear it for extended periods.  

2. Arm Sling 

An arm sling is also a valuable device for supporting and immobilizing your injured shoulder, hand, or arm. Arm slings are popular because they work well for different kinds of injuries. The arm sling holds your shoulder or arm in place and helps to avoid unnecessary movement. 

The arm sling works well but has several drawbacks. It rests and immobilizes the hand and does not allow for flexing or stretching your muscles, which could weaken them. As such, if used in the long term, the arm sling could cause your shoulder joints to stiffen. 

Some people develop a frozen shoulder when the shoulder loses motion completely. An arm sling is unsuitable for persons who want to remain active, such as those exercising or playing sports.  

3. Shoulder Taping 

Shoulder taping is a technique used to stabilize your shoulder by applying Kinesio tape all around it. The tape supports the shoulder area, helps to relieve pain, and brings down inflammation. It is an inexpensive remedy because all you have to do is apply tape to the skin on your shoulders in a way that immobilizes the shoulder. 

However, the drawback of shoulder taping is that it requires skill to trap on the shoulders effectively. Also, applying the tape takes a long time and can cause you to be late for your activity. The tape could also pull on your skin or irritate your skin, causing scarring. 

Sports players also complain that the taping may come off during the game, and once this happens, the shoulder is no longer protected. The lack of protection aggravates the existing injuries and makes them even more painful. 

Additional Accessories

Some of the accessories you could add to your shoulder brace therapy are: 

  • Pain relief medication: Although the shoulder brace does not relieve pain, it protects you from aggravated pain. So, if you are in pain, use pain relief medication to bring it down. 
  • Cold compress: A cold compress is also a suitable accessory because it brings down the swelling on your shoulder. Apply it to the injury site several times a day. It also helps to numb the injury to protect you from sharp pains. 
  • Muscle relaxants: You may also need muscle relaxants to bring down the tension, spasms, or pain in your shoulder joints. But, these require a prescription from the doctor. 

Other FAQs

1. How Do I Know if My Shoulder Brace Is Tight Enough?

The strap of your shoulder brace determines how well the brace holds your shoulder. It's important to ensure that it is tight but not too tight. The hold should be comfortable, one that allows you to fit your fingers underneath the strap. 

2. For How Long Do I Need To Wear My Shoulder Brace?

The answer to this question must take into account several factors. The most important of all is the extent of your injury. You may need to wear the shoulder brace until the injury heals completely.  

If you have recovered from an injury, consider the type of sport or physical activity you engage in. Some sports involve a lot of movement that could cause you another injury or infection. 

A sporting enthusiast who has weak joints may have to wear the shoulder brace throughout their sporting life to reduce the risk of injury. The shoulder brace becomes a part of your sports gear. People who are not engaged in strenuous activity can stop wearing the brace in 3-6 months. 

SHIPPING INFORMATION:

All shipping is performed Monday - Friday and does not include federal holidays and/or major carrier holiday schedules. 

We offer free shipping on all orders over $188.00 and on select items, within the continental USA (48 states), and offer a standard flat rate of $9.99 for orders less than $188.00

Ground and expedited orders from OrthoBracing.com are shipped by UPS, USPS, or FedEx. Please be certain to provide the billing address at the time of checkout that matches the billing address on file at the credit card issuing bank. Packages can be shipped to a different address.  The billing address must match the credit card address or the credit card will likely be declined. Please contact CS@orthobracing.com for any clarification or assistance with this.

*OrthoBracing.com is not responsible for theft or loss of items once delivered to your address confirmed by the carrier.*

"Overnight", "Next Day Air", and "2nd Day Air" refer to BUSINESS DAYS only (Monday - Friday). Therefore, a Next-Day Air order placed on Thursday can be received on Friday. Likewise, a Next-Day Air order placed on Friday can be received on Monday. A 2nd Day Air orders placed on Thursday would arrive on Monday, whereas a 3-Day Select order would arrive on Tuesday if ordered on Thursday. If a holiday occurs during the shipping period, then the shipment will be delayed by one business day. UPS and FedEx do not move packages on holidays.

"Next Day Air Saturday Delivery": We do not quote the cost for this service because it's not available in all areas of the country. There is a large increase in the cost to send packages for Saturday delivery. If it's Friday and you are in need of a Saturday delivery, please e-mail us at CS@orthobracing.com so that we may confirm if Saturday delivery is possible in your area. We can also inform you of the cost of this service.

SHIPPING RATES:

Shipping Method

Estimated Shipping Time

Cost

Economy

7-10 Business Days*

Free

Standard Shipping

4-5 Business Days**

$9.99

Express

2-3 Business Days

Calculated at Checkout

Overnight

1 Business Day

Calculated at Checkout

 * OrthoBracing.com’s choice for shipping method ie USPS, FedEx, UPS.

FREE SHIPPING OFFERS:

  • Free shipping offers apply to Standard Ground Shipping within the Continental U.S. only.
  • If Expedited shipping is needed, charges still apply.
  • OrthoBracing.com’s special offers may not be combined with any previously placed orders.

SHIPMENT TIME FRAME:

  • Orders placed by 12 noon EST will generally ship the same day or next-day depending on the product and warehouse location, pending credit approval and inventory status. Customers needing delivery to arrive by a certain date should choose an expedited shipping method.
  • Orders are processed and shipped with priority given to overnight, 2nd-day air and 3-day select orders. Ground orders are shipped as soon as possible but may be delayed due to inventory status.
  • Eastern Standard Time is used when placing and shipping orders.
  • The customer is responsible for all return shipping charges when returning an item for an exchange or for a return. See Return Policy for determining if a product is eligible for exchange or return. 

SHIPMENT DAMAGE:

If a package is damaged, the customer is asked to notify OrthoBracing.com in order to file a damage claim with the carrier.  We will then send out a replacement item for the original.  Notification of shipment damage cannot be used to cancel an order altogether.

If you have any questions regarding these policies, please contact us (704) 312-2575 

Shipping Refund Request:

Shipping Refund Request Form 

Returns

OrthoBracing.com is committed to providing each customer with the highest standard of customer care. For this, we have specific guidelines to ensure proper communication. Our return policy serves to protect the integrity of our products, as well as to provide full transparency to our loyal customers. We understand that our customers expect the products they receive to be compliant and sanitary, and our goal is to meet those expectations.

IMPORTANT

Individual results will vary when using Cold Therapy. It is strongly suggested that you work with your healthcare provider before making any purchases of medical equipment or supplies. OrthoBracing.com does not provide a warranty or guarantee that a cold therapy product will treat your condition or relieve your symptoms. All cold therapy products have a minimum 30-day warranty. 

WARRANTY

Almost all products sold on OrthoBracing.com are available for warranty replacement, if defective. If you have a question about the return eligibility of a particular product please submit a warranty claim form.

We reserve the right to limit multiple requests for warranty replacement on products that are deemed damaged by customer misuse, abuse, or failure to properly maintain the equipment to manufacturers' specifications.

RETURNS AND EXCHANGES

Please email returns@orthobracing.com to initiate a return or exchange to receive an RA# OR simply go to this link and follow the prompts. 

LOST PACKAGE POLICY

  • Packages that show delivered via tracking number are not eligible for refunds. We ask that you please check with your neighbors and other occupants before submitting a claim.  Packages can often be recovered or located by the carrier via a claim. Please contact the appropriate carrier to start a claim.  FedEx- 1-800-463-3339; USPS- Local post office phone number; UPS 1-800-742-5877.  If the carrier determines that the package is lost, please contact us with your case number so that we can investigate further and assist you. 

EXCHANGES

Orders made by mistake (i.e. a left instead of a right, medium instead of a large, Breg Polar Care Cube pad vs. Breg Kodiak Pad, etc.) are eligible for an exchange if the incorrect size or item was ordered.

All items must be in NEW condition to be exchanged (they cannot be used; plastic bag must be sealed for all cold therapy pads).  There is no restocking fee but a return shipping fee will apply if OrthoBracing.com is asked to send a return label. Before shipping any product back, you must first obtain an authorization number (RA#) via email at the following address: CS@OrthoBracing.com.

If you have additional questions please contact customer support by phone (704)312-2575 or email cs@orthobracing.com, during normal business hours (9:00am-1pm EST).

RETURNS

To qualify for a return/refund, product(s) must be in the original, UNOPENED, manufacturer's packaging. We cannot accept opened packages, with no exceptions. In the case that a product is sent back to us opened, the possibility of a refund will be void. Orthobracing.com places a label on certain items that are not in sealed packages by the manufacturer for the safety of our customers. Returned items with this label must be intact (not cut) to receive a refund. If this label has been removed or tampered with, the possibility of a refund will be void. 

Returns are accepted if returned within 14-days of delivery, are in NEW / UNUSED condition, are in their original packaging with documentation and the blue security tape is still 100% intact. If all conditions are met, a 25% restocking fee will apply. A restocking fee will apply on all returns, with no exceptions. 

Because cold therapy products come in contact with incisions after orthopedic surgery and use municipal water, we have to make the assumption that once they leave our facility they have been used. We cannot, in good faith, ship this type of merchandise to another patient and have them bear the increased risk of getting an infection. For you as a customer, we want you to know that all cold therapy products coming from our warehouse have not been used by another customer in any manner. All sales final on cold therapy products. Cold therapy machines and pads are not returnable, if there is an issue with performance of your products, you are eligible for a warranty replacement.

Before shipping any product back, you must first obtain an authorization number (RA#) via email at the following address: returns@OrthoBracing.com. The RA# must be written on the packing slip inside the box. Do not write RA# on product boxes and do not put return label on manufacturer’s packaging. Please ship returns in a study box.

OrthoBracing.com will not be responsible for lost return packages.  Please provide tracking numbers via email if the sender is shipping back. Otherwise, OrthoBracing will send you a return shipping label and the cost of that shipping will be deducted from the refund. 

Do not refuse the delivery of your order. Refunds will not be issued for refused shipments.

OrthoBracing.com
1900 Bancroft Street
Suite J
Charlotte, NC 28206

The below items are NOT ELIGIBLE for return or exchange:

  • Cold Therapy Units
  • Cold Therapy Pads/Wraps
  • Used Braces
  • Sterile dressings and pads
  • Products without original packaging
  • Cervical Traction Devices
  • TENS units
Cold therapy machines and pads are not returnable, if there is an issue with performance of your products, you are eligible for a warranty replacement.

**If you have any questions regarding the refund policies, please contact cs@orthobracing.com. **

SUBMIT A RETURN/EXCHANGE FORM

Return/exchange form


About Us

Our mission is to deliver quality products through our nearly two decades in healthcare. With the opioid epidemic raging, our products provide a unique way for customers to deal with their pain and rehabilitation. We've seen the positive effects our products make on the lives of our customers and we are excited to serve you. 

Having someone who knows the ins-and-outs of surgery is important when you are deciding where to purchase your recovery products. We have seen these products work first hand, we weeded out the 100s of products that do not work and we concentrate on the ones that really provide benefit. We have also invested in developing resources to educate you on the pros and cons of the products. We offer same day shipping on a vast majority of our products that we warehouse here in Charlotte, North Carolina. We know that you need your recovery items fast, communication to be clear and we work tirelessly to delivery you great customer service.

Family and small business...

When you can work with your family it blurs the line between having fun and work. Eve (4)  is our consummate helper with small boxes. Henson (6) loves to measure boxes, stack them, and occasionally build forts. Jordan is the analyzer and numbers guy. I am an attorney by training, photography lover by choice and all around level-headed problem fixer. 

Mary Grace is our absolute all-star at OrthoBracing.com! Customers love her, she has an amazing Spotify play list and she brings lots of laughter (and the occasional British accent) to the office. We are so lucky to have her work alongside us as this business serves more and more people. 

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