💥 Great News! New Customers Receive free shipping over $188.99💥

💥 Great News! New Customers Receive free shipping over $188.99💥

Replacement Parts

Staff Picks

All Cold Therapy Products

Polar Care Kodiak

Polar Care Wave

Polar Care Cube

Polar Care Glacier

Iceman Clear3

Iceman Classic

Aircast Cryo Cuff

Iceless Cold Therapy

Breg Fusion Knee Brace

Breg Knee Braces

All Knee Braces

DonJoy Knee Braces

Shoulder Braces

All Braces

All Back Braces

DonJoy Back Braces

All Braces

Orthotics

Traction

Compression Sleeves

Rehabilitation Equipment

Chattanooga Electrotherapy

Chattanooga Ultrasound Machines

Ankle

Back

Shoulder

Elbow

Hip

Multiple Areas

Knee

Staff Pick

Pick for Universal (Multiple Body Areas)
The Iceman Clear3 has the best universal pad allowing it to be used on many different body parts.

DonJoy Iceman Clear3 Universal XL Cold Therapy (11-0681-9-00000)

Size Guide

DonJoy IceMan Clear3 Size Chart

Sizing

  • The Shoulder Wraps fits "big", meaning that most patients will find that the shoulder wrap is very loose. We recommend if you are under a 42-inch chest circumference, that you opt for the small shoulder pad. If you are at or above 42", then the shoulder pad should work fine.
  • The standard hose length is 6.5 inches. The extended hose length is 15 inches. 

Pad Dimensions

Catalog # Body Area Size Dimensions
11-0679-9-00000 Universal 10.85” x 11.34”
11-0681-9-00000 Universal XL 12” x 11.34”
6.5" Hose
11-0682-9-00000 Universal XL
w/ extended hose
12” x 11.34”
15" Hose
11-1268-9-00000 Knee 10.85” x 11.34”
11-1334-9-00000 Shoulder 12.75” x 19” x 12.25”
11-1397-9-00000 Shoulder XL 14” x 23” x 12.5”
Size Guide

DonJoy IceMan Clear3 Size Chart

Sizing

  • The Shoulder Wraps fits "big", meaning that most patients will find that the shoulder wrap is very loose. We recommend if you are under a 42-inch chest circumference, that you opt for the small shoulder pad. If you are at or above 42", then the shoulder pad should work fine.
  • The standard hose length is 6.5 inches. The extended hose length is 15 inches. 

Pad Dimensions

Catalog # Body Area Size Dimensions
11-0679-9-00000 Universal 10.85” x 11.34”
11-0681-9-00000 Universal XL 12” x 11.34”
6.5" Hose
11-0682-9-00000 Universal XL
w/ extended hose
12” x 11.34”
15" Hose
11-1268-9-00000 Knee 10.85” x 11.34”
11-1334-9-00000 Shoulder 12.75” x 19” x 12.25”
11-1397-9-00000 Shoulder XL 14” x 23” x 12.5”
In-stock:
Next day shipping available

Frequently Bought Together

DonJoy Iceman Sterile Dressing Accessories
Universal Reusable Ice Bag Packs
American Express Apple Pay Discover Mastercard PayPal Shop Pay Venmo Visa
HSA / FSA APPROVED
6 MONTH WARRANTY

Sales History

Purchased by 500+ customers

#6 in Cold Therapy
#2 in Wrist Cold Therapy
#6 in Shoulder Cold Therapy
#7 in Knee Cold Therapy
#7 in Hip Cold Therapy

Product Details
About Us
Terms of Use
Shipping

Product Details

The DonJoy® Iceman Clear3 Universal XL (11-0681-9-00000) provides a clear advantage with controlled delivery of cold therapy helping patients easily manage post-operative pain and swelling. The IceMan CLEAR3 cold therapy unit helps reduce pain and swelling which speeds up a rehabilitation. It provides extended cold therapy for a variety of indications and protocols as directed by a medical professional. It utilizes DonJoy’s patented semi-closed loop circulations system, which maintains consistent and accurate temperatures.

DonJoy offers a variety of different non-sterile and sterile  dressings to deliver cold therapy to various parts of the body when used with one of the DonJoy IceMan® cold therapy units.

DonJoy Iceman Inservice Video

Sizing

  • The Shoulder Wraps fits "big", meaning that most patients will find that the shoulder wrap is very loose. We recommend if you are under a 42-inch chest circumference, that you opt for the small shoulder pad. If you are at or above 42", then the shoulder pad should work fine.
  • Exact measurements of the regular shoulder pad are 14" x 23" x 12.5"
  • Exact measurements of the small shoulder pad are 12.75" x 19" x 12.25"
  • The standard hose length is 6.5 inches. The extended hose length is 15 inches. 
  • Large rectangular pad is useful for lower/lumbar back surgery. Measurements are 9.76" x 13.75". 
  • Small rectangular pad is useful for wrist. 
  • Forefoot pad is excellent for bunion surgery. 

What pad and size do I need?

Description Catalog # Size
Universal 11-0679-9-00000 10.85” x 11.34”
Universal XL 11-0681-9-00000 12” x 11.34” [6.5" Hose]
Universal XL w/ Extended Hose 11-0682-9-00000 12” x 11.34” [15" Hose]
Knee 11-1268-9-00000 10.85” x 11.34”
Shoulder 11-1334-9-00000 14” x 23” x 12.5”
Shoulder Small 11-1397-9-00000  12.75” x 19” x 12.25”
Hip Left 11-9112  
Hip Right 11-9111  
Forefoot 11-1521
Ankle 11-1522  
Rectangle Small 11-0817-9-00000  
Rectangle Large 11-0813-900000 9.76" x 13.75"
Compressive Spine 11-0614-9-00000  

 DonJoy Iceman Clear3 Pads

Frequently Asked Questions

1) Does this unit have a temperature control knob?

Answer: No

       



        Returns

        OrthoBracing.com is committed to providing each customer with the highest standard of customer care. For this, we have specific guidelines to ensure proper communication. Our return policy serves to protect the integrity of our products, as well as to provide full transparency to our loyal customers. We understand that our customers expect the products they receive to be compliant and sanitary, and our goal is to meet those expectations.

        IMPORTANT

        Individual results will vary when using Cold Therapy. It is strongly suggested that you work with your healthcare provider before making any purchases of medical equipment or supplies. OrthoBracing.com does not provide a warranty or guarantee that a cold therapy product will treat your condition or relieve your symptoms. All cold therapy products have a minimum 30-day warranty. 

        WARRANTY

        Almost all products sold on OrthoBracing.com are available for warranty replacement, if defective. If you have a question about the return eligibility of a particular product please submit a warranty claim form.

        We reserve the right to limit multiple requests for warranty replacement on products that are deemed damaged by customer misuse, abuse, or failure to properly maintain the equipment to manufacturers' specifications.

        RETURNS AND EXCHANGES

        Please email returns@orthobracing.com to initiate a return or exchange to receive an RA# OR simply go to this linkand follow the prompts. 

        LOST PACKAGE POLICY

        • Packages that show delivered via tracking number are not eligible for refunds. We ask that you please check with your neighbors and other occupants before submitting a claim.  Packages can often be recovered or located by the carrier via a claim. Please contact the appropriate carrier to start a claim.  FedEx- 1-800-463-3339; USPS- Local post office phone number; UPS 1-800-742-5877.  If the carrier determines that the package is lost, please contact us with your case number so that we can investigate further and assist you. 

        EXCHANGES

        Orders made by mistake (i.e. a left instead of a right, medium instead of a large, Breg Polar Care Cube pad vs. Breg Kodiak Pad, etc.) are eligible for an exchange if the incorrect size or item was ordered.

        All items must be in NEW condition to be exchanged (they cannot be used; plastic bag must be sealed for all cold therapy pads). There is no restocking fee but a return shipping fee will apply if OrthoBracing.com is asked to send a return label. Before shipping any product back, you must first obtain an authorization number (RA#) via email at the following address: CS@OrthoBracing.com.

        If you have additional questions please contact customer support by phone (704)312-2575 or email cs@orthobracing.com, during normal business hours (9:00am-1pm EST).

        RETURNS

        To qualify for a return/refund, product(s) must be in the original, UNOPENED, manufacturer's packaging. We cannot accept opened packages, with no exceptions. In the case that a product is sent back to us opened, the possibility of a refund will be void. Orthobracing.com places a label on certain items that are not in sealed packages by the manufacturer for the safety of our customers. Returned items with this label must be intact (not cut) to receive a refund. If this label has been removed or tampered with, the possibility of a refund will be void. 

        Returns are accepted if returned within 14-days of delivery, are in NEW / UNUSED condition, are in their original packaging with documentation and the blue security tape is still 100% intact. If all conditions are met, a 25% restocking fee will apply. A restocking fee will apply on all returns, with no exceptions. 

        Because cold therapy products come in contact with incisions after orthopedic surgery and use municipal water, we have to make the assumption that once they leave our facility they have been used. We cannot, in good faith, ship this type of merchandise to another patient and have them bear the increased risk of getting an infection. For you as a customer, we want you to know that all cold therapy products coming from our warehouse have not been used by another customer in any manner. All sales final on cold therapy products. Cold therapy machines and pads are not returnable, if there is an issue with performance of your products, you are eligible for a warranty replacement.

        Before shipping any product back, you must first obtain an authorization number (RA#) via email at the following address: returns@OrthoBracing.com. The RA# must be written on the packing slip inside the box. Do not write RA# on product boxes and do not put return label on manufacturer’s packaging. Please ship returns in a study box.

        OrthoBracing.com will not be responsible for lost return packages. Please provide tracking numbers via email if the sender is shipping back. Otherwise, OrthoBracing will send you a return shipping label and the cost of that shipping will be deducted from the refund. 

        Do not refuse the delivery of your order. Refunds will not be issued for refused shipments.

        OrthoBracing.com
        1900 Bancroft Street
        Suite J
        Charlotte, NC 28206

        The below items are NOT ELIGIBLE for return or exchange:

        • Cold Therapy Units
        • Cold Therapy Pads/Wraps
        • Used Braces
        • Sterile dressings and pads
        • Products without original packaging
        • Cervical Traction Devices
        • TENS units
        Cold therapy machines and pads are not returnable, if there is an issue with performance of your products, you are eligible for a warranty replacement.

        **If you have any questions regarding the refund policies, please contact cs@orthobracing.com. **

        SUBMIT A RETURN/EXCHANGE FORM

        Return/exchange form



        SHIPPING INFORMATION:

        All shipping is performed Monday - Friday and does not include federal holidays and/or major carrier holiday schedules. 

        We offer free shipping on all orders over $188.00 and on select items, within the continental USA (48 states), and offer a standard flat rate of $9.99 for orders less than $188.00

        Ground and expedited orders from OrthoBracing.com are shipped by UPS, USPS, or FedEx. Please be certain to provide the billing address at the time of checkout that matches the billing address on file at the credit card issuing bank. Packages can be shipped to a different address.  The billing address must match the credit card address or the credit card will likely be declined. Please contact CS@orthobracing.com for any clarification or assistance with this.

        *OrthoBracing.com is not responsible for theft or loss of items once delivered to your address confirmed by the carrier.*

        "Overnight", "Next Day Air", and "2nd Day Air" refer to BUSINESS DAYS only (Monday - Friday). Therefore, a Next-Day Air order placed on Thursday can be received on Friday. Likewise, a Next-Day Air order placed on Friday can be received on Monday. A 2nd Day Air orders placed on Thursday would arrive on Monday, whereas a 3-Day Select order would arrive on Tuesday if ordered on Thursday. If a holiday occurs during the shipping period, then the shipment will be delayed by one business day. UPS and FedEx do not move packages on holidays.

        "Next Day Air Saturday Delivery": We do not quote the cost for this service because it's not available in all areas of the country. There is a large increase in the cost to send packages for Saturday delivery. If it's Friday and you are in need of a Saturday delivery, please e-mail us at CS@orthobracing.com so that we may confirm if Saturday delivery is possible in your area. We can also inform you of the cost of this service.

        SHIPPING RATES:

        Shipping Method

        Estimated Shipping Time

        Cost

        Economy

        7-10 Business Days*

        Free

        Standard Shipping

        4-5 Business Days**

        $9.99

        Express

        2-3 Business Days

        Calculated at Checkout

        Overnight

        1 Business Day

        Calculated at Checkout

         * OrthoBracing.com’s choice for shipping method ie USPS, FedEx, UPS.

        FREE SHIPPING OFFERS:

        • Free shipping offers apply to Standard Ground Shipping within the Continental U.S. only.
        • If Expedited shipping is needed, charges still apply.
        • OrthoBracing.com’s special offers may not be combined with any previously placed orders.

        SHIPMENT TIME FRAME:

        • Orders placed by 12 noon EST will generally ship the same day or next-day depending on the product and warehouse location, pending credit approval and inventory status. Customers needing delivery to arrive by a certain date should choose an expedited shipping method.
        • Orders are processed and shipped with priority given to overnight, 2nd-day air and 3-day select orders. Ground orders are shipped as soon as possible but may be delayed due to inventory status.
        • Eastern Standard Time is used when placing and shipping orders.
        • The customer is responsible for all return shipping charges when returning an item for an exchange or for a return. See Return Policy for determining if a product is eligible for exchange or return. 

        SHIPMENT DAMAGE:

        If a package is damaged, the customer is asked to notify OrthoBracing.com in order to file a damage claim with the carrier.  We will then send out a replacement item for the original.  Notification of shipment damage cannot be used to cancel an order altogether.

        If you have any questions regarding these policies, please contact us (704) 312-2575 

        Shipping Refund Request:

        Shipping Refund Request Form 



        About Us

        Our mission is to deliver quality products through our nearly two decades in healthcare. With the opioid epidemic raging, our products provide a unique way for customers to deal with their pain and rehabilitation. We've seen the positive effects our products make on the lives of our customers and we are excited to serve you. 

        Having someone who knows the ins-and-outs of surgery is important when you are deciding where to purchase your recovery products. We have seen these products work first hand, we weeded out the 100s of products that do not work and we concentrate on the ones that really provide benefit. We have also invested in developing resources to educate you on the pros and cons of the products. We offer same day shipping on a vast majority of our products that we warehouse here in Charlotte, North Carolina. We know that you need your recovery items fast, communication to be clear and we work tirelessly to delivery you great customer service.

        Family and small business...

        When you can work with your family it blurs the line between having fun and work. Eve (4)  is our consummate helper with small boxes. Henson (6) loves to measure boxes, stack them, and occasionally build forts. Jordan is the analyzer and numbers guy. I am an attorney by training, photography lover by choice and all around level-headed problem fixer. 

        Mary Grace is our absolute all-star at OrthoBracing.com! Customers love her, she has an amazing Spotify play list and she brings lots of laughter (and the occasional British accent) to the office. We are so lucky to have her work alongside us as this business serves more and more people. 

        Customer Reviews

        Based on 286 reviews
        91%
        (261)
        7%
        (20)
        1%
        (3)
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        (1)
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        (1)
        M
        Mary Ellen Hawley
        A must for post-op

        The Don Joy Ice Man Classic has been an enormous help in rehab after my total knee replacement almost two weeks ago. The consistent cooling effect is so soothing, especially after PT! I did receive a defective pad, but they quickly air-flighted a new one overnight. I don’t think I’ve ever seen the level of customer service that
        Orthobracing has; it’s top notch!

        K
        Kevin Callahan
        Double check the connections

        My Don Joy ice machine worked well after my LTKR. I previously had an older version of the same machine that a friend gave me for my RTKR. I have to say it seemed like the connectors between the knee pad and tubing were better on the older version. The newer one occasionally popped off even after I had securely attached the connectors. So watch out for that while using as the icy water flow to the pad stops when a connector is not attached.

        M
        MJ Hall
        Saving Grace

        My husband is on day 3 following shoulder replacement surgery. We have used the iceman religiously since surgery and can only say the results have been unbelievably good. HE is only experiencing a minor ache at the surgical site and we attribute it to the suppression of inflammation by this device. To be only on extra strength Tylenol starting day 3 after surgery seems unheard of. But thankfully it us our reality and we are so grateful.

        B
        Bill Brown
        Ice Machine

        Great therapy machine. I am 12 weeks post knee replacement surgery. I use my ice machine at 2 times per day for 30 minutes. Amazing what it has done for the swelling post surgery. It works when follow your PT’s advice. Oh by the way I have reached 145 degrees knee bend!

        M
        Mike Weldon
        Very Needed Device for Knee Replacement Recovery

        I bought this unit for my wife as she recovers from knee replacement surgery.
        It has been a godsend as I’m not sure how we could have done without it.
        I’ve used bag ice, 10 pound bags will last almost 2 days. I found that to be the easiest way to fill it.

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