[" -products", "best-shoulder-braces", "donjoy-products", "treatment-for-rotator-cuff-tear-in-elderly", "reverse-shoulder-replacement-recovery", "rotator-cuff-surgery-recovery", "shoulder-braces", "shoulder-replacement-surgery-recovery-devices", "shoulder-surgery-recovery", "best-brace-for-rotator-cuff-tear"]
11-0447-9
If you are recovering from surgery or an injury, your want your shoulder sling to be comfortable and keep you out of pain. The fact is most shoulder slings dig into your clavicle (collar bone) with straps which ends up causing irritation and pain on your good shoulder.
The DonJoy UltraSling Pro fixed this obvious design flaw with the "shoulder ring" design (see red dot number 1 and 2 in the below picture). This helps aid in your recovery, increase the chances you will use your sling appropriately and help with your rehab of your injuries shoulder
Warnings:
APPLICATION:
To ensure proper fit, if possible, product should be sized on patient pre-operatively.
Proper Orientation & Sizing
ORIENTATION: The UltraSling®
Pro is shipped in a RIGHT configuration. For
LEFT shoulder, remove the arm sling from the cushion. Flip cushion over so contoured
end of pillow is positioned to back of elbow. Center and reattach the arm sling on the cushion.
SIZING FOR SMALLER PATIENTS: The sling envelope is Universal but may be sized down for smaller patients. The Sling length should extend to metacarpal ‘knuckles’ to support arm, wrist and hand. To size down for smaller patients remove the forearm (ii) and thumb (iv) straps from arm sling envelope and set aside. Disengage shoulder strap quick release buckles (iii) (Fig. A) Fold the envelope back into itself allowing the hook squares inside sling to engage on material along inside top edge. (Fig. B)
Step 1. Apply Arm Sling with Abduction Pillow
Remove forearm (ii) and thumb (iv) straps from arm envelope and set aside. Disengage shoulder strap quick release buckles. (iii) (Fig. A)
Position cushion at waist / hip level. Place forearm into arm envelope as far back as possible. Secure forearm strap (ii) and thumb strap (iv). Elbow should be at 90°. (Fig. C)
Step 2. Apply Waist Strap
Disengage the waist strap quick release buckle on front of cushion and wrap strap around back of patient. Secure with quick release buckle (i). (Fig. D). Adjust/Trim waist belt for proper fit.
Step 3. Apply Shoulder Ring
The Shoulder Ring may be applied with or without the shoulder straps and Swivel Tabs attached. Proper position of Swivel Strap Tabs will require adjustment as noted in Step 4. Lengthen both shoulder straps to longest length for first time fitting.
Open the Shoulder Ring and wrap under arm, then over top of shoulder and secure ring with hook and loop closure (Fig. E). Adjust the shoulder ring circumference for secure fit.
NOTE:
The hook and loop closure of shoulder ring should be facing up and away from patient with widest ends over top of shoulder. Secure shoulder strap Quick Release Buckles at front of sling.
Step 4. Position of Swivel D-Ring Strap Tabs
Adjust the front and back Swivel Strap Tabs so they are approximately 1”- 2” from top of shoulder. (Fig. F1 (front)- F2 (back) Placement of the Swivel D-Ring Strap Tabs on the shoulder ring helps to maintain straps and
arm in proper position.
BRACE REMOVAL:
Detach quick release buckles, remove forearm strap, thumb strap and waist belt. Slowly remove brace.
EXTRA LENGTH SHOULDER STRAP
• Accessory strap available (Part #: 25-0447). Strap is 28” in length for improved fit on patients with longer torso or higher BMI. WAIST BELT:
The UltraSling® Pro fits waist sizes 25”– 63” (63.5cm–160cm). Adjust waist belt and trim as necessary for proper fit.
OPTIONAL CUSHION:
The UltraSling® Pro may be worn without the cushion as needed. Remove Arm Sling from Cushion. Remove the Waist Strap from Cushion and adhere the Y-Strap to back and front of arm sling. The quick release buckle on waist strap should be at the front of arm sling for ease of removal.
INTENDED USER PROFILE:
The user should be able to: Read and understand the directions, warnings and cautions.
INTENDED USE/INDICATIONS:
Post-operative rotator cuff repairs, Bankart procedures,
Capsular shifts, Glenohumeral dislocation/subluxation, Soft tissue strains/repairs.
CONTRAINDICATIONS: None.
WARNINGS AND CAUTIONS:
If you experience any pain, swelling, sensation changes, or any unusual reactions while using this product, consult your medical professional immediately.
CLEANING & STORAGE INSTRUCTIONS:
Hand wash in water (86°F/30°C), using mild soap. Air dry.
NOTE: If not rinsed thoroughly, residual soap may cause irritation and deteriorate material. Do NOT iron.
Do NOT tumble dry.
Do NOT bleach.
MATERIAL CONTENTS:
Nylon, Polypropylene, Polyurethane Foam, Cotton, Laminate Foam/Tricot, Polyacetal, Polyester, Acetal.
WARRANTY:
DJO, LLC will repair or replace all or part of the unit and its accessories for material or workmanship defects for a period of six months from the date of sale. To the extent the terms of this warranty are inconsistent with local regulations, the provisions of such local regulations will apply.
OrthoBracing.com is committed to providing each customer with the highest standard of customer care. For this, we have specific guidelines to ensure proper communication. Our return policy serves to protect the integrity of our products, as well as to provide full transparency to our loyal customers. We understand that our customers expect the products they receive to be compliant and sanitary, and our goal is to meet those expectations.
IMPORTANT
Individual results will vary when using Cold Therapy. It is strongly suggested that you work with your healthcare provider before making any purchases of medical equipment or supplies. OrthoBracing.com does not provide a warranty or guarantee that a cold therapy product will treat your condition or relieve your symptoms. All cold therapy products have a minimum 30-day warranty.
WARRANTY
Almost all products sold on OrthoBracing.com are available for warranty replacement, if defective. If you have a question about the return eligibility of a particular product please submit a warranty claim form.
We reserve the right to limit multiple requests for warranty replacement on products that are deemed damaged by customer misuse, abuse, or failure to properly maintain the equipment to manufacturers' specifications.
RETURNS AND EXCHANGES
Please email returns@orthobracing.com to initiate a return or exchange to receive an RA# OR simply go to this link and follow the prompts.
LOST PACKAGE POLICY
EXCHANGES
Orders made by mistake (i.e. a left instead of a right, medium instead of a large, Breg Polar Care Cube pad vs. Breg Kodiak Pad, etc.) are eligible for an exchange if the incorrect size or item was ordered.
All items must be in NEW condition to be exchanged (they cannot be used; plastic bag must be sealed for all cold therapy pads). There is no restocking fee but a return shipping fee will apply if OrthoBracing.com is asked to send a return label. Before shipping any product back, you must first obtain an authorization number (RA#) via email at the following address: CS@OrthoBracing.com.
If you have additional questions please contact customer support by phone (704)312-2575 or email cs@orthobracing.com, during normal business hours (9:00am-1pm EST).
RETURNS
To qualify for a return/refund, product(s) must be in the original, UNOPENED, manufacturer's packaging. We cannot accept opened packages, with no exceptions. In the case that a product is sent back to us opened, the possibility of a refund will be void. Orthobracing.com places a label on certain items that are not in sealed packages by the manufacturer for the safety of our customers. Returned items with this label must be intact (not cut) to receive a refund. If this label has been removed or tampered with, the possibility of a refund will be void.
Returns are accepted if returned within 14-days of delivery, are in NEW / UNUSED condition, are in their original packaging with documentation and the blue security tape is still 100% intact. If all conditions are met, a 25% restocking fee will apply. A restocking fee will apply on all returns, with no exceptions.
Because cold therapy products come in contact with incisions after orthopedic surgery and use municipal water, we have to make the assumption that once they leave our facility they have been used. We cannot, in good faith, ship this type of merchandise to another patient and have them bear the increased risk of getting an infection. For you as a customer, we want you to know that all cold therapy products coming from our warehouse have not been used by another customer in any manner. All sales final on cold therapy products. Cold therapy machines and pads are not returnable, if there is an issue with performance of your products, you are eligible for a warranty replacement.
Before shipping any product back, you must first obtain an authorization number (RA#) via email at the following address: returns@OrthoBracing.com. The RA# must be written on the packing slip inside the box. Do not write RA# on product boxes and do not put return label on manufacturer’s packaging. Please ship returns in a study box.
OrthoBracing.com will not be responsible for lost return packages. Please provide tracking numbers via email if the sender is shipping back. Otherwise, OrthoBracing will send you a return shipping label and the cost of that shipping will be deducted from the refund.
Do not refuse the delivery of your order. Refunds will not be issued for refused shipments.
OrthoBracing.com
1900 Bancroft Street
Suite J
Charlotte, NC 28206
The below items are NOT ELIGIBLE for return or exchange:
Cold therapy machines and pads are not returnable, if there is an issue with performance of your products, you are eligible for a warranty replacement.
**If you have any questions regarding the refund policies, please contact
cs@orthobracing.com. **
SUBMIT A RETURN/EXCHANGE FORM
SHIPPING INFORMATION:
All shipping is performed Monday - Friday and does not include federal holidays and/or major carrier holiday schedules.
We offer free shipping on all orders over $188.00 and on select items, within the continental USA (48 states), and offer a standard flat rate of $9.99 for orders less than $188.00
Ground and expedited orders from OrthoBracing.com are shipped by UPS, USPS, or FedEx. Please be certain to provide the billing address at the time of checkout that matches the billing address on file at the credit card issuing bank. Packages can be shipped to a different address. The billing address must match the credit card address or the credit card will likely be declined. Please contact CS@orthobracing.com for any clarification or assistance with this.
*OrthoBracing.com is not responsible for theft or loss of items once delivered to your address confirmed by the carrier.*
"Overnight", "Next Day Air", and "2nd Day Air" refer to BUSINESS DAYS only (Monday - Friday). Therefore, a Next-Day Air order placed on Thursday can be received on Friday. Likewise, a Next-Day Air order placed on Friday can be received on Monday. A 2nd Day Air orders placed on Thursday would arrive on Monday, whereas a 3-Day Select order would arrive on Tuesday if ordered on Thursday. If a holiday occurs during the shipping period, then the shipment will be delayed by one business day. UPS and FedEx do not move packages on holidays.
"Next Day Air Saturday Delivery": We do not quote the cost for this service because it's not available in all areas of the country. There is a large increase in the cost to send packages for Saturday delivery. If it's Friday and you are in need of a Saturday delivery, please e-mail us at CS@orthobracing.com so that we may confirm if Saturday delivery is possible in your area. We can also inform you of the cost of this service.
SHIPPING RATES:
|
Shipping Method |
Estimated Shipping Time |
Cost |
|
Economy |
7-10 Business Days* |
Free |
|
Standard Shipping |
4-5 Business Days** |
$9.99 |
|
Express |
2-3 Business Days |
Calculated at Checkout |
|
Overnight |
1 Business Day |
Calculated at Checkout |
* OrthoBracing.com’s choice for shipping method ie USPS, FedEx, UPS.
FREE SHIPPING OFFERS:
SHIPMENT TIME FRAME:
SHIPMENT DAMAGE:
If a package is damaged, the customer is asked to notify OrthoBracing.com in order to file a damage claim with the carrier. We will then send out a replacement item for the original. Notification of shipment damage cannot be used to cancel an order altogether.
If you have any questions regarding these policies, please contact us (704) 312-2575
Shipping Refund Request:
Shipping Refund Request Form
Our mission is to deliver quality products through our nearly two decades in healthcare. With the opioid epidemic raging, our products provide a unique way for customers to deal with their pain and rehabilitation. We've seen the positive effects our products make on the lives of our customers and we are excited to serve you.
Having someone who knows the ins-and-outs of surgery is important when you are deciding where to purchase your recovery products. We have seen these products work first hand, we weeded out the 100s of products that do not work and we concentrate on the ones that really provide benefit. We have also invested in developing resources to educate you on the pros and cons of the products. We offer same day shipping on a vast majority of our products that we warehouse here in Charlotte, North Carolina. We know that you need your recovery items fast, communication to be clear and we work tirelessly to delivery you great customer service.
Family and small business...
When you can work with your family it blurs the line between having fun and work. Eve (4) is our consummate helper with small boxes. Henson (6) loves to measure boxes, stack them, and occasionally build forts. Jordan is the analyzer and numbers guy. I am an attorney by training, photography lover by choice and all around level-headed problem fixer.
Mary Grace is our absolute all-star at OrthoBracing.com! Customers love her, she has an amazing Spotify play list and she brings lots of laughter (and the occasional British accent) to the office. We are so lucky to have her work alongside us as this business serves more and more people.
GREAT customer service from Stacey when I inquired about purchasing a system for upcoming hip replacement surgery. Stacey was SUPER helpful in explaining plus made sure I received everything I needed prior to surgery. I HIGHLY recommend this product. I purchased the Kodiak, Intelli-flo hip pad as well as the Intelli-flo knee pad. I'm likely needing knee replacement soon, so am prepared now. It worked beautifully in recovering from hip surgery.
Due to being a kidney transplant patient, I have more difficulty with distal swelling in both legs, so post full knee replacement found me a bit behind the power curve, as they say, with a smaller ice machine (also purchased from Ortho Bracing and we still use it as a back-up, a great value on the DonJoy machine!). I noticed that the ice packs provided by the hospital were Breg, so came back to Ortho Bracing and found this dynamic Breg unit that combined a much larger leg pad with adjustable cooling and compression, a true "win-win" for me! The medical-grade machine at PT was quite painful, but therapists insisted that I needed this type of treatment, and the Breg unit allows me to do home treatment with wonderful results - dramatically reduced bruising, pain, and swelling. Thanks for the extremely fast shipping and fantastic customer service, and for a cooling therapy machine that got me through my 1st post-op consultation with flying colors. My orthopedic surgeon was very pleased to see that we'd gotten the Breg, and my PT wanted full contact information for Ortho Bracing after seeing how well the system was working for my home use! And, the ice bags work beautifully with absolutely no leakage, even though I carry them back and forth from the kitchen to the bedroom or living room for application.
Glad not to have to get ice every day. These bags are great! Last a long time.
This is the second one I have had. Works great. Have used for myself after many surgeries and shared with family for several more. Suggest running a mild bleach solution thru lines/cooling pads before you put them away if you do not have chlorinated city water to prevent mold/mildew in the lines that can clog it up. I think that’s what happened to my first one. Great device and was the best deal from Orthobracing.com.
I have been suffering from neck pain for a while. But before visiting a doctor I decided to give this a try. And it worked. This traction device, used carefully, was able to relieve a good deal of pain and restore mobility. I will still see a doctor but with a much more relaxed state of mind.
Ice bags are working great, as advertised…..So much easier than having to continually buy bags of ice.
I had an issue with my first order and customer service was fantastic!!! They immediately sent replacements, which I received in 2 days. Will definitely order from them again, if the need ever arises!!
My husband had a total shoulder revision. He is not a fan of ice packs that he has used in the past. His Dr recommended an iceman machine which we never heard of so thought we would purchase one. It has been a blessing. My husband actually wants it on his shoulder. The coldness takes away a lot of the burning he has. We are only on day 2 1/2 of using it. We have heard nothing but good things on the iceman machine. We would highly recommend it to any one getting surgery. Thank you so much
Easy to set up and use, and my husband loves the pain control pre-surgery! We use small water bottles that we freeze and then use instead of ice, the system retains the cold water for hours, making repeated cold therapy simple and effective!
Outstanding customer service! The cool compression machine works very well. My surgeon explained that icing with compression heals you much faster than just ice alone. I even purchased a pad for my back; haven't used it yet. Only problem is the difficulty putting on the shoulder pad if you are not large (or mansize). Poor directions from manufacturer on how to apply. Orthobracing had to email me a "Youtube" video because the directions are only printed with pictures on the pad itself. The manufacturer should definitely make a smaller sized women's shoulder pad, or send more velcro straps to help adjust shoulder pad so it doesn't slip off. The ice bags it comes with leak easily; I purchased the large cubes as insurance from another less expensive site.
Easiest way is with the bags though, so when I called them to tell them some were leaking, they shipped me another set of bags immediately.
Really impressed with the customer service! They couldn't be nicer or more helpful.
They realize that we're buying the unit because we're in a lot of pain and need quick relief. I realized that when using the machine I'm in less pain, therefore requiring Less Painkillers! Great machine for at home use without having to pay almost the same price just to rent a more expensive machine. So; differences are; you may pay more to buy this, but you OWN it and the clock isn't ticking. If your surgery was more involved causing a longer recovery time (like mine). Other difference is that you do have to change the ice bags/cubes every six hours, rental has freon so no changing ice bags. Not too messy. I have a metal mixing bowl next to it to put the top in while changing cubes/bags.
I highly recommend the product, and especially this company to purchase it from. Feel better everyone! :)
Had a TKR yesterday. Dr wants 72 hours continuous use of the ice machine. Tried using the frozen bottles for my cold sources but found out that the ice cube and water method was much effective, if a little less convenient
Friend using same model for knee surgery, recommended I get one. I did try it to see how it would work. I think I'll be very pleased with it.
i purchased breg polar care wave& having it shipped overnight thru OrthoBracing? I paid to have it shipped overnight UPS? the unit arrived a day late because of UPS issues? not OrthoBracing Fault?
The unit arrived. day late , i tested it it worked great and then informed OrthBracing that we shoul get our shipping overnight costs back?
which was around 100 dollars. OrthoBracing within 24 hrs refunded me the money? I know it takes time too get your money or a credit back when dealing with UPS, since I ship UPS daily and had this issue come up before? sometime taking a week. OrthoBracing stepped up to the plate and made sure I was taking careof? In my experience that says a lot and would highly recommend OrthoBracing
Dan
Your ice bags work extremely well in the Breg ice cube. They last at least 3/4 of the day, before switching them out. Great product !!
This bag are so much better than ice cubes. They work 6hrs with our changing.
A great help to my dad after knee replacement surgery!!
