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DonJoy IceMan Replacement Wrap-On Pads

In-stock:
Next day shipping available

Frequently Bought Together

DonJoy Iceman Sterile Dressing Accessories
Universal Reusable Ice Bag Packs
HSA / FSA APPROVED
6 MONTH WARRANTY
Product Details
Terms of Use
Reviews

The DonJoy® IceMan Clear3  provides a cold therapy advantage with controlled delivery which helps patients easily manage post-operative pain and swelling. Whether it is for your knee, shoulder, hip, ankle or back, DonJoy® has a solution for you. 

The DonJoy® IceMan Clear3 cold therapy unit helps reduce pain and swelling which speeds up your rehabilitation. It provides extended cold therapy for a variety of indications and protocols as directed by a medical professional. It utilizes DonJoy’s patented semi-closed loop circulations system, which maintains consistent and accurate temperatures.

DonJoy® offers a variety of different non-sterile and sterile dressings to deliver cold therapy to various parts of the body when used with one of the DonJoy® IceMan cold therapy units. These sterile options are in the dropdown menu for ease of ordering. 

DonJoy® IceMan CLEAR3 Cold Therapy Unit Benefits

  • Provides a clear advantage with controlled delivery of extended cold therapy.
  • Helps to potentially decrease pain and swelling
  • Self-priming, plug n’ play operation.
  • Designed for easy portability and storage.
  • A complete line of anatomic wrap-on pads for your affected body part. 
  • Power supply included.
  • Single patient use - Non-Returnable.
  • FSA and HSA eligible
  • **Recommended Manufacturer HCPC: E0218 + E0249
  • This product is eligible for free shipping!  🔥 🔥 🔥
FSA HSA Cold Therapy Accepted


What pad and size do I need?

Description Catalog # Size
Universal 11-0679-9-00000 10.85” x 11.34”
Universal XL 11-0681-9-00000 12” x 11.34” [6.5" Hose]
Universal XL w/ Extended Hose 11-0682-9-00000 12” x 11.34” [15" Hose]
Knee 11-1268-9-00000 10.85” x 11.34”
Large Shoulder 11-1334-9-00000 14” x 23” x 12.5”
Shoulder Small 11-1397-9-00000 12.75” x 19” x 12.25”

 

DonJoy Iceman Clear3 Pads

Cooler Specifications

Cooler Dimensions 12" x 12" x 12"
Hose Length 5' (Approx)
Weight 8 pounds


Trouble Shooting Questions?

  1. Pump will not turn on?
  2. Cold pad will not cool down?
  3. Cold Pad pressure is low?
  4. No Water Flow?
  5. Water Leak at Connector?
  6. Water leak at cold pad?
  7. magnetic interference?
  8. Links to answers for the above FAQs

Manufacturer's Warranty

Cold Therapy Machine: 6 months from delivery
Wrap-On Pads: 1 month from delivery

Waranty Helpline: (800) 336-6569


Video

    Customer Reviews

    Based on 193 reviews
    92%
    (178)
    8%
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    A
    Ann Marie P.
    Iceman

    The iceman machine was recommended to me by numerous people prior to my knee replacement. Since my replacement I have been using it continuously and found it extremely beneficial. I would highly recommend it to anyone having a replacement done

    r
    roger hanley
    knee replacement

    excellent for post op knee replacement

    J
    Jacqui Mobley
    Awesome!!

    I borrowed an Ice Man to recover from abdominal surgery, but after using it for a few weeks I bought myself one. It's way better than using Ice packs and provides amazing relief; I also use it for back aches and muscle soreness in addition to the ab surgery. I love it. I used to be a hot pad kind of gal, but the Ice man is the new love of my life. I recommend bottled water instead of tap to cut down on residue build up.

    R
    ROBERT REED
    Awesome product

    It reduced my recovery time, less than 3 days on pain killers, recovery/rehab was made tolerable with this device

    G
    Gabe Wilson
    Game Changer

    This product is a game changer. Prior to getting this machine I was manually putting ice and bags. What a cumbersome task especially when the ice is for your wounded knee. This item arrived earlier than expected. Accurate product description. This machine is a game changer. I feel I finally can ice my leg without all of the hassle of running back and forth to get ice. The even distribution of cold water is amazing!! Highly recommend


    SHIPPING INFORMATION:

    Best efforts are being made for timely deliveries; however, FedEx and UPS have suspended their money-back guarantee on all expedited shipments due to COVID-19 until further notice. All delivery timelines are ESTIMATES ONLY and CANNOT BE GUARANTEED. 

    All shipping is performed Monday - Friday and does not include federal holidays and/or major carrier holiday schedules. 

    We offer free shipping on all orders over $149.00 and on select items, within the continental USA (48 states), and offer a standard flat rate of $9.99 for orders less than $149.00

    Ground and expedited orders from OrthoBracing.com are shipped by UPS, USPS, or FedEx. Please be certain to provide the billing address at the time of checkout that matches the billing address on file at the credit card issuing bank. Packages can be shipped to a different address.  The billing address must match the credit card address or the credit card will likely be declined. Please contact CS@orthobracing.com for any clarification or assistance with this.

    *OrthoBracing.com is not responsible for theft or loss of items once delivered to your address confirmed by the carrier.*

    "Overnight", "Next Day Air", and "2nd Day Air" refer to BUSINESS DAYS only (Monday - Friday). Therefore, a Next-Day Air order placed on Thursday can be received on Friday. Likewise, a Next-Day Air order placed on Friday can be received on Monday. A 2nd Day Air orders placed on Thursday would arrive on Monday, whereas a 3-Day Select order would arrive on Tuesday if ordered on Thursday. If a holiday occurs during the shipping period, then the shipment will be delayed by one business day. UPS and FedEx do not move packages on holidays.

    "Next Day Air Saturday Delivery": We do not quote the cost for this service because it's not available in all areas of the country. There is a large increase in the cost to send packages for Saturday delivery. If it's Friday and you are in need of a Saturday delivery, please e-mail us at CS@orthobracing.com so that we may confirm if Saturday delivery is possible in your area. We can also inform you of the cost of this service.

    SHIPPING RATES:

     

    Shipping Method

    Estimated Shipping Time

    Cost

    Economy

    7-10 Business Days*

    Free

    Standard Shipping

    4-5 Business Days**

    $9.99

    Express

    2-3 Business Days

    Calculated at Checkout

    Overnight

    1 Business Day

    Calculated at Checkout

     * OrthoBracing.com’s choice for shipping method ie USPS, FedEx, UPS.

    FREE SHIPPING OFFERS:

    • Free shipping offers apply to Standard Ground Shipping within the Continental U.S. only.
    • If Expedited shipping is needed, charges still apply.
    • OrthoBracing.com’s special offers may not be combined with any previously placed orders.

    SHIPMENT TIME FRAME:

    • Orders placed by 12 noon EST will generally ship the same day or next-day depending on the product and warehouse location, pending credit approval and inventory status. Customers needing delivery to arrive by a certain date should choose an expedited shipping method.
    • Orders are processed and shipped with priority given to overnight, 2nd-day air and 3-day select orders. Ground orders are shipped as soon as possible but may be delayed due to inventory status.
    • Eastern Standard Time is used when placing and shipping orders.
    • The customer is responsible for all return shipping charges when returning an item for an exchange or for a return. See Return Policy for determining if a product is eligible for exchange or return. 

    SHIPMENT DAMAGE:

    If a package is damaged, the customer is asked to notify OrthoBracing.com in order to file a damage claim with the carrier.  We will then send out a replacement item for the original.  Notification of shipment damage cannot be used to cancel an order altogether.

    If you have any questions regarding these policies, please contact us (704) 312-2575 

     



    Returns

    OrthoBracing.com is committed to providing each customer with the highest standard of customer care. For this, we have specific guidelines to ensure proper communication. Please read below:

    IMPORTANT

    Individual results will vary when using Cold Therapy. It is strongly suggested that you work with your healthcare provider before making any purchases of medical equipment or supplies. OrthoBracing.com does not provide a warranty or guarantee that a cold therapy product will treat your condition or relieve your symptoms. All cold therapy products have a minimum 30-day warranty. 

    RETURNS AND EXCHANGES

    Please email returns@orthobracing.com to initiate a return or exchange to receive an RA# after verifying your purchase is eligible for exchange or refund. 

    EXCHANGES

    Orders made by mistake (i.e. a left instead of a right, medium instead of a large, Breg Polar Care Cube pad vs. Breg Kodiak Pad, etc.) are eligible for an exchange if the incorrect size or item was ordered.

    All items must be in NEW condition to be exchanged (they cannot be used; plastic bag must be sealed for all cold therapy pads). There is no restocking fee but a return shipping fee will apply if OrthoBracing.com is asked to send a return label. Before shipping any product back, you must first obtain an authorization number (RA#) via email at the following address: CS@OrthoBracing.com.

    If you have additional questions please contact customer support by phone (704)312-2575 or email cs@orthobracing.com, during normal business hours (9:00am-1pm EST).

    RETURNS

    Returns are accepted if returned within 14-days of delivery, and are in NEW, UNUSED condition and are in their original packaging with documentation.

    A 20% restocking fee will apply. 

    Before shipping any product back, you must first obtain an authorization number (RA#) via email at the following address: returns@OrthoBracing.com. The RA# must be written on the packing slip inside the box. Do not write RA# on product boxes and do not put return label on manufacturer’s packaging. Please ship returns in a study box.

    OrthoBracing.com will not be responsible for lost return packages. Please provide tracking numbers via email if the sender is shipping back. Otherwise, OrthoBracing will send you a return shipping label and the cost of that shipping will be deducted from the refund. 

    Do not refuse the delivery of your order. Refunds will not be issued for refused shipments.

    OrthoBracing.com
    1900 Bancroft Street
    Suite J
    Charlotte, NC 28206

    The below items are NOT ELIGIBLE for return or exchange:

    • Cold Therapy Units
    • Cold Therapy Pads/Wraps
    • Used Braces
    • Sterile dressings and pads
    • Products without original packaging
    • Cervical Traction Devices
    • TENS units

    Because cold therapy products come in contact with incisions after orthopedic surgery and use municipal water, we have to make the assumption that once they leave our facility they have been used. We cannot, in good faith, ship this type of merchandise to another patient and have them bear the increased risk of getting an infection. For you as a customer, we want you to know that all cold therapy products coming from our warehouse have not been used by another customer in any manner.

    The above products are available for warranty replacement, if defective, only. If you have a question about the return eligibility of a particular product please contact customer service at cs@orthobracing.com .

    We reserve the right to limit multiple requests for warranty replacement on products that are deemed damaged by customer misuse, abuse, or failure to properly maintain the equipment to manufacturers' specifications.

    **If you have any questions regarding the refund policies, please contact cs@orthobracing.com. **


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