[" -cold-therapy", " -products", "breg-cold-therapy", "breg-polar-care-cube-kodiak-replacement-parts-and-accessories", "breg-polar-care-replacement-parts-and-accessories", "breg-products", "pads", "replacement-parts", "sale"]
Purchased by 2,700+ customers
#3 in
Cold Therapy
#1 in
Hip Cold Therapy
#2 in
Back Cold Therapy
#2 in
Ankle Cold Therapy
#3 in
Knee Cold Therapy
#3 in
Shoulder Cold Therapy
#3 in
Wrist Cold Therapy
Breg® Kodiak Intelli-Flo Sterile Dressing is water impermeable dressing that provides an appropriate and complete barrier between the pad and the skin of the patient. It is compatible with Breg® Kodiak Intelli-Flo Cold Therapy Pads.
Dressings |
Compatible Pads |
|
Multi-Use Polar Dressing |
Multi-Use Pad |
|
|
Multi-Use, 16" Long Stem Pad |
|
|
Knee Pad |
|
|
Knee, Compression Pad |
|
|
Shoulder Pad |
|
X-Large Shoulder Polar Dressing |
X-Large Shoulder Pad |
|
Ankle Polar Dressing |
Ankle Pad |
|
Small, Ankle Polar Dressing |
Small Size Ankle Pad |
|
Back Polar Dressing |
Back Pad |
|
Hip Polar Dressing |
Hip Pad |
|
Hand/Wrist Polar Dressing |
Hand And Wrist Pad |
|
3 x 5 Polar Dressing |
3×5" Pad |
OrthoBracing.com is committed to providing each customer with the highest standard of customer care. For this, we have specific guidelines to ensure proper communication. Our return policy serves to protect the integrity of our products, as well as to provide full transparency to our loyal customers. We understand that our customers expect the products they receive to be compliant and sanitary, and our goal is to meet those expectations.
IMPORTANT
Individual results will vary when using Cold Therapy. It is strongly suggested that you work with your healthcare provider before making any purchases of medical equipment or supplies. OrthoBracing.com does not provide a warranty or guarantee that a cold therapy product will treat your condition or relieve your symptoms. All cold therapy products have a minimum 30-day warranty.
WARRANTY
Almost all products sold on OrthoBracing.com are available for warranty replacement, if defective. If you have a question about the return eligibility of a particular product please submit a warranty claim form.
We reserve the right to limit multiple requests for warranty replacement on products that are deemed damaged by customer misuse, abuse, or failure to properly maintain the equipment to manufacturers' specifications.
RETURNS AND EXCHANGES
Please email returns@orthobracing.com to initiate a return or exchange to receive an RA# OR simply go to this link and follow the prompts.
LOST PACKAGE POLICY
EXCHANGES
Orders made by mistake (i.e. a left instead of a right, medium instead of a large, Breg Polar Care Cube pad vs. Breg Kodiak Pad, etc.) are eligible for an exchange if the incorrect size or item was ordered.
All items must be in NEW condition to be exchanged (they cannot be used; plastic bag must be sealed for all cold therapy pads). There is no restocking fee but a return shipping fee will apply if OrthoBracing.com is asked to send a return label. Before shipping any product back, you must first obtain an authorization number (RA#) via email at the following address: CS@OrthoBracing.com.
If you have additional questions please contact customer support by phone (704)312-2575 or email cs@orthobracing.com, during normal business hours (9:00am-1pm EST).
RETURNS
To qualify for a return/refund, product(s) must be in the original, UNOPENED, manufacturer's packaging. We cannot accept opened packages, with no exceptions. In the case that a product is sent back to us opened, the possibility of a refund will be void. Orthobracing.com places a label on certain items that are not in sealed packages by the manufacturer for the safety of our customers. Returned items with this label must be intact (not cut) to receive a refund. If this label has been removed or tampered with, the possibility of a refund will be void.
Returns are accepted if returned within 14-days of delivery, are in NEW / UNUSED condition, are in their original packaging with documentation and the blue security tape is still 100% intact. If all conditions are met, a 25% restocking fee will apply. A restocking fee will apply on all returns, with no exceptions.
Because cold therapy products come in contact with incisions after orthopedic surgery and use municipal water, we have to make the assumption that once they leave our facility they have been used. We cannot, in good faith, ship this type of merchandise to another patient and have them bear the increased risk of getting an infection. For you as a customer, we want you to know that all cold therapy products coming from our warehouse have not been used by another customer in any manner. All sales final on cold therapy products. Cold therapy machines and pads are not returnable, if there is an issue with performance of your products, you are eligible for a warranty replacement.
Before shipping any product back, you must first obtain an authorization number (RA#) via email at the following address: returns@OrthoBracing.com. The RA# must be written on the packing slip inside the box. Do not write RA# on product boxes and do not put return label on manufacturer’s packaging. Please ship returns in a study box.
OrthoBracing.com will not be responsible for lost return packages. Please provide tracking numbers via email if the sender is shipping back. Otherwise, OrthoBracing will send you a return shipping label and the cost of that shipping will be deducted from the refund.
Do not refuse the delivery of your order. Refunds will not be issued for refused shipments.
OrthoBracing.com
1900 Bancroft Street
Suite J
Charlotte, NC 28206
The below items are NOT ELIGIBLE for return or exchange:
Cold therapy machines and pads are not returnable, if there is an issue with performance of your products, you are eligible for a warranty replacement.
**If you have any questions regarding the refund policies, please contact
cs@orthobracing.com. **
SUBMIT A RETURN/EXCHANGE FORM
SHIPPING INFORMATION:
All shipping is performed Monday - Friday and does not include federal holidays and/or major carrier holiday schedules.
We offer free shipping on all orders over $200.00 and on select items, within the continental USA (48 states), and offer a standard flat rate of $9.99 for orders less than $200.00
Ground and expedited orders from OrthoBracing.com are shipped by UPS, USPS, or FedEx. Please be certain to provide the billing address at the time of checkout that matches the billing address on file at the credit card issuing bank. Packages can be shipped to a different address. The billing address must match the credit card address or the credit card will likely be declined. Please contact CS@orthobracing.com for any clarification or assistance with this.
*OrthoBracing.com is not responsible for theft or loss of items once delivered to your address confirmed by the carrier.*
"Overnight", "Next Day Air", and "2nd Day Air" refer to BUSINESS DAYS only (Monday - Friday). Therefore, a Next-Day Air order placed on Thursday can be received on Friday. Likewise, a Next-Day Air order placed on Friday can be received on Monday. A 2nd Day Air orders placed on Thursday would arrive on Monday, whereas a 3-Day Select order would arrive on Tuesday if ordered on Thursday. If a holiday occurs during the shipping period, then the shipment will be delayed by one business day. UPS and FedEx do not move packages on holidays.
"Next Day Air Saturday Delivery": We do not quote the cost for this service because it's not available in all areas of the country. There is a large increase in the cost to send packages for Saturday delivery. If it's Friday and you are in need of a Saturday delivery, please e-mail us at CS@orthobracing.com so that we may confirm if Saturday delivery is possible in your area. We can also inform you of the cost of this service.
SHIPPING RATES:
|
Shipping Method |
Estimated Shipping Time |
Cost |
|
Economy |
7-10 Business Days* |
Free |
|
Standard Shipping |
4-5 Business Days** |
$9.99 |
|
Express |
2-3 Business Days |
Calculated at Checkout |
|
Overnight |
1 Business Day |
Calculated at Checkout |
* OrthoBracing.com’s choice for shipping method ie USPS, FedEx, UPS.
FREE SHIPPING OFFERS:
SHIPMENT TIME FRAME:
SHIPMENT DAMAGE:
If a package is damaged, the customer is asked to notify OrthoBracing.com in order to file a damage claim with the carrier. We will then send out a replacement item for the original. Notification of shipment damage cannot be used to cancel an order altogether.
If you have any questions regarding these policies, please contact us (704) 312-2575
Shipping Refund Request:
Shipping Refund Request Form
Our mission is to deliver quality products through our nearly two decades in healthcare. With the opioid epidemic raging, our products provide a unique way for customers to deal with their pain and rehabilitation. We've seen the positive effects our products make on the lives of our customers and we are excited to serve you!
Family and small business...
We are a small, but mighty staff...
When you can work with your family it blurs the line between having fun and work. Eve (7) is our consummate helper with small boxes. Henson (9) loves to measure boxes, stack them, and occasionally build forts. Jordan is the analyzer and numbers guy. I am an attorney by training, photography lover by choice and all around level-headed problem fixer.
Stacy is a true gem of a human being! If 1000 people where in a room, Stacy would be the #1 most calm under pressure and is also one of the most patient persons you will ever meet. Our customers love the help they receive from Stacy and our customer service reviews show it!
Mary Grace is our absolute all-star at OrthoBracing.com! Customers love her, she has an amazing Spotify play list and she brings lots of laughter (and the occasional British accent) to the office. We are so lucky to have her work alongside us as this business serves more and more people.
Works great using 5 frozen Ensure bottles, water, and two trays of ice.
I got this Breg polarcare kodiack for post op after my shoulder replacement surgery at the insistence of my daughter and I am so glad I did. It reduces the pain and inflammation and is very comfortable. I definitely Didn't need those loopy pain pills as much either which I was happy about.
I ordered a new gasket to replace my old one which was not circulating anymore. Ortho Bracing actually sent me a new cube as well, I just needed my power cord and knee brace! Works so much better than my old one! I need to make sure I use the bags and not water bottles so I do not mess it up again.
I have knee knock with severe OA. This was caused by a lateral meniscus tare when i was 17. I am 40, now.
This is the first time I've spent real money on an actual knee brace. This brace has allowed me to be more active, and has alleviated a lot of pain. Not all, but has definetely taken the edge off.
I've been able to jog. The hinge adjustment allows you to tighten the knee in order to keep the knee in place and from floating, causing less pain.
I am 6'2" at 265lbs and highly recommend this product.
Shipping and receiving was a breeze. It arrived sooner than expected.
I had to replace my breg gasket because I used frozen water bottles, but didn't clean off the labels and glue. the motor got gunked up and cold water stopped flowing. Replaced the gasket/motor assembly, and bought the ice bags .... now perfect
Delivery was on time
.
Customer service is excellent and the product itself gives immediate relief and comfort to my knee.
I was using the machine belonging to my daughter and could not find the cord. The machine is pointless without the cord. I found the sheet of instructions but in Spanish. There was an email in English to order. I ordered and it came quickly. I received tracking notices. It was great. I can use the machine now.
Works great…I have been using it constantly since my surgery
I had rotator cuff surgery on April 11th and been using this product since. It is absolutely a Godsend. I have to ice my shoulder to keep inflammation down and this is a perfect device to do so. Highly recommend.
I highly recommend the system. Allows the surgical site to be cooled both day and night.
These are awesome
Fits perfect around my knee. No problems with leaks. The big issue I see is getting all the water out of the pad to prevent mold of bacteria buildup inside.
Arrived quickly and has been a godsend for pain control.
I had shoulder surgery (rotator cuff) a week ago and started using this machine when I got home that evening. It works great. when my shoulder was bandaged I had the cold and compression on high and it felt cold and I could feel the compressions. after the bandage was removed (after 3 days) I went to the lower setting for cold and copression and it works very well. The ice bags provided work very well to keep the circulating water cold. It helps alleviate the pain when in use and keeps the swelling down as well.
I would highly recommend. It is pricey but it is a very good product. Shipping was timely.
The quality of this product is top notch, and I'm blown away by the incredible healing power of the Breg Ice machine. After using it for such a short time I noticed significant improvement in my swelling post-surgery. The pain and inflammation were dramatically reduced.
