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Replacement Parts

Staff Picks

All Cold Therapy Products

Polar Care Kodiak

Polar Care Wave

Polar Care Cube

Polar Care Glacier

Iceman Clear3

Iceman Classic

Aircast Cryo Cuff

Iceless Cold Therapy

Breg Fusion Knee Brace

Breg Knee Braces

All Knee Braces

DonJoy Knee Braces

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Rehabilitation Equipment

Chattanooga Electrotherapy

Chattanooga Ultrasound Machines

Ankle

Back

Shoulder

Elbow

Hip

Multiple Areas

Knee

Breg Polar Care Wave Cold Therapy System

Size Guide

Breg Polar Care Wave Size Chart

Body Area Size Minimum Circumference Maximum Circumference

Knee

Standard

8″ thigh

27″ thigh

Knee

Large

16″ thigh

30.5″ thigh

Shoulder

40″ shoulder

12″ bicep

50″ shoulder

20″ bicep

Foot/Ankle

9″ ankle

7″ foot

16″ ankle

12″ foot

Back

32.5″ waist

53″ waist

Hip

33″ waist

8″ thigh

53″ waist

31″ thigh

Universal

8″ knee

31″ chest/shoulder

47″ thigh

49″ chest/shoulder

20″ bicep/calf

Size Guide

Breg Polar Care Wave Size Chart

Body Area Size Minimum Circumference Maximum Circumference

Knee

Standard

8″ thigh

27″ thigh

Knee

Large

16″ thigh

30.5″ thigh

Shoulder

40″ shoulder

12″ bicep

50″ shoulder

20″ bicep

Foot/Ankle

9″ ankle

7″ foot

16″ ankle

12″ foot

Back

32.5″ waist

53″ waist

Hip

33″ waist

8″ thigh

53″ waist

31″ thigh

Universal

8″ knee

31″ chest/shoulder

47″ thigh

49″ chest/shoulder

20″ bicep/calf

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Purchased by 5,400+ customers

#1 in Cold Therapy
#1 in Knee Cold Therapy
#1 in Back Cold Therapy
#1 in Ankle Cold Therapy
#2 in Shoulder Cold Therapy
#2 in Hip Cold Therapy

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Maximize Recovery with Breg Polar Care Wave: The Ultimate Cold Compression Therapy System

Discover the power of advanced cold therapy with the Breg Polar Care Wave, a leading solution in coldcompression therapy. This system, part of the third-generation line of products, is designed to delivereffective cold therapy and compression, crucial for post-operative recovery and pain management.

How to Use the Breg Polar Care Wave System: Easy as 1-2-3

Revolutionize Recovery with Breg Polar Care Wave: Premier Cold Compression Therapy

Body Area Size Minimum Circumference Maximum Circumference

Knee

Standard

8″ thigh

27″ thigh

Knee

Large

16″ thigh

30.5″ thigh

Shoulder

40″ shoulder

12″ bicep

50″ shoulder

20″ bicep

Foot/Ankle

9″ ankle

7″ foot

16″ ankle

12″ foot

Back

32.5″ waist

53″ waist

Hip

33″ waist

8″ thigh

53″ waist

31″ thigh

Universal

8″ knee

31″ chest/shoulder

47″ thigh

49″ chest/shoulder

20″ bicep/calf

Body Area Size Dimensions Strap Length

Knee

Standard

16″ x 12″

11″

Knee

Large

16″ x 17.5″

14.5″ and 11.5″

Shoulder

15″ x 13″

34″ shoulder

9.5″ bicep

Foot/Ankle

17″ x 12″

N/A

Back

13.5″ x 14.5″

21″ on each side

Hip

16″ x 12″

20″ each (2 straps)

25″

Universal

13″ x 12.5″

41″,39″,9″

Benefits of the Breg Polar Care Wave Cold Therapy System

Convenience & Cleanliness

  • Effortless Cleanliness: Significantly neater than conventional ice packs, the Polar Care Waveprevents leaks and melting mess.
  • Enhanced Rest: Its efficiency means less frequent refilling, promoting uninterrupted sleep andrecovery.

Ease of Use at Home

  • Simplified Home Therapy: The Polar Care Wave's compact form and organized hose systemoffer a straightforward setup in a home environment.
  • Silent Healing: The pump operates quietly, fostering a peaceful atmosphere conducive tohealing.

Portability for Continuity

  • Easy Transportation: Its lightweight, transport - friendly design ensures that patients can continue their cold therapy regimen from professional care facilities to home care without disruption.

Customization for Comfort

  • Tailor-Made Therapy: The system allows users to fine-tune the levels of cold therapy andcompression to find the most comfortable and effective setting for their recovery.

Accessory Range

  • Comprehensive Care Accessories: Breg's additional items like ice bags and the Y-Adaptor aredesigned for ease, extending the system's functionality, especially for patients undergoingbilateral knee replacements.

Who Is the Breg Polar Care Wave Cold Therapy System Meant For?

If you’re stuck on the couch or in a hospital bed nursing an injury or recovering from surgery, then Breg Polar Care Wave Cold Therapy System is a likely treatment for you. In fact, your physician has probably already suggested icing the area in question. It’s a proven therapy method used by health practitioners the world over.

The Breg Polar Care Wave Cold Therapy System is helpful in all medical settings, from large, busy city hospitals and rehabilitation clinics to small private clinics with just a handful of therapists. But where it really shines is at home. Due to the unit’s ease of use and portable design, it can be carried to and set up almost anywhere–taking Netflix and chill to a whole new level.

Given the pad configurations available with this versatile Breg cold therapy system is best suited to use on the knees or shoulders. Still, patients could adapt it for ankle, foot, hip, or back injuries if needed.

BREG POLAR CARE WAVE: ACCESSORIES

From Breg ice bags (which are much easier to use than ice cubes) to the innovative Y-Adaptor for bilateral total knee replacement surgeries, Breghas you covered when it comes to getting the most out of your new Polar Care Wave.

And while the Polar Care Wave comes with the Breg universal cold compression pad, Breg also offers an entire family of pads to meet individual treatment needs. Depending on your injury’s location, you can get specialized knee, hip, back, and shoulder pads tailored to that body part’s specific contours.

How To Use the Breg Polar Care Wave Cold Therapy System

Any good review of the Breg Polar Care Wave Cold Therapy System wouldn’t be complete without a how-to. Although this machine is so easy to use, it doesn’t need much explanation.

The basic steps are:

• Fill the cooler with ice and water

• Attach the hose to the cooler

• Snap-lock the hose to the compression pad

• Wrap the pad around your body part

• Adjust the level of cold and compression

Once you press start, you’ll feel pressure at regular intervals along with therapeutic cold from the ice water constantly flowing through the pad.

If you’re a visual learner,watch this 10-minute-long video to see the Breg Polar Care Wave in action.

Like most cold therapy units, the Breg Polar Care Wave needs to be plugged into the wall to work. And remember, don’t exceed the recommended time limits for cold therapy from your physician. It could result in tissue damage. For these reasons, experts do not advise using cold therapy pads while sleeping.

Pro-tip: If you’re worried about falling asleep while using a Breg cold therapy machine, hook it up to a timer, such as those used for decorative string lights.

Polar Care Wave Therapy Pads

Universal

Breg ® Polar Care Wave w/ Universal Cold Compression Pad





TYPE

MINIMUM

CIRCUMFERENCE

MAXIMUM

CIRCUMFERENCE

DIMENSION

STRAP LENGTH

APPLICATION

VIDEO

Universal

8″ knee

31″ chest/shoulder

47″ thigh

49″ chest/shoulder

20″ bicep/calf

13″ x 12.5″

41″,39″,9″

Universal Shoulder

Universal Knee

Knee

BREG POLAR CARE WAVE KNEE COLD THERAPY SYSTEM

TheBreg Polar Care Wave Knee is part of the third generation ofcold compression products that deliver cold therapy through anatomic wraps while also providing compression, which has beenclinically provento decrease narcotic use post-operatively.¹ 



Hip

Breg ® Polar Care Wave w/ Hip Cold Compression Pad



SIZING CHART FOR BREG POLAR CARE WAVE PADS

TYPE

MINIMUM

CIRCUMFERENCE

MAXIMUM

CIRCUMFERENCE

DIMENSION

STRAP LENGTH

Hip

33″ waist

8″ thigh

53″ waist

31″ thigh

16″ x 12″

20″ each (2 straps)

25″

Ankle

Breg ® Polar Care Wave w/ Ankle Cold Compression Pad



TYPE

MINIMUM

CIRCUMFERENCE

MAXIMUM

CIRCUMFERENCE

DIMENSION

STRAP LENGTH

APPLICATION

VIDEO

Foot/Ankle

9″ ankle

7″ foot

16″ ankle

12″ foot

17″ x 12″

N/A

Foot/Ankle

Back

Breg ® Polar Care Wave w/ Back Pad



TYPE

MINIMUM

CIRCUMFERENCE

MAXIMUM

CIRCUMFERENCE

DIMENSION

STRAP LENGTH

APPLICATION

VIDEO

Back

32.5″ waist

53″ waist

13.5″ x 14.5″

21″ on each side

Back Pad

Shoulder

Breg ® Polar Care Wave w/ Shoulder Pad



TYPE

MINIMUM

CIRCUMFERENCE

MAXIMUM

CIRCUMFERENCE

DIMENSION

STRAP LENGTH

APPLICATION

VIDEO

Shoulder

40″ shoulder

12″ bicep

50″ shoulder

20″ bicep

15″ x 13″

34″ shoulder

9.5″ bicep

Shoulder Pad

Foot

Breg ® Polar Care Wave w/ Foot Pad



TYPE

MINIMUM

CIRCUMFERENCE

MAXIMUM

CIRCUMFERENCE

DIMENSION

STRAP LENGTH

APPLICATION

VIDEO

Foot/Ankle

9″ ankle

7″ foot

16″ ankle

12″ foot

17″ x 12″

N/A

Foot/Ankle

Breg Polar Care Wave Cold Therapy System: FAQs

Is Breg Cold Compression Therapy Useful For Me?

Your Breg Polar Care Wave Cold Therapy System was prescribed to you for treatment following surgery or physical injury. That’s because cold therapy reduces swelling, edema, and pain in the problem areas–especially in combination with compression as offered by the Polar Wave Care unit. Use it to help you recover faster.

Is a Cold Therapy Unit Worth the Money?

Cold therapy has been proven to help control pain, diminish inflammation, and get the joints moving again. Numerous clinical studies show that patients get even more significant benefits when cold therapy is combined with compression.

A system like Polar Care Wave, which combines cold therapy with compression in one easy-to-use, portable unit, can speed up recovery time. Think of it as an investment in your journey back to good health.

Best of all, all cold therapy products sold by Ortho Bracing have a minimum 30-day warranty.

Will My Insurance Cover a Cold Therapy Unit?

In most instances, insurance policies do not cover cold therapy and compression machines like Polar Care Wave. But it’s always worth checking with your insurance provider.

How Long Should I Use a Cold Therapy System For?

Before taking your Polar Care Wave or any cold therapy units home, ask your healthcare provider for detailed usage instructions. This includes how often and long to use it for, the level of pressure and water temperature, and how to inspect your skin for damage.

BREG POLAR CARE WAVE: PRODUCT OVERVIEW

Doctors and physiotherapists often advise cold therapy to relieve the pain associated with sports injuries, certain surgeries, or the onset of a chronic pain episode. It’s even been shown to decrease the need for narcotics following surgery.

Bregs cold therapy units regulate the flow of ice-cold water into a pad that a clinician or patient can apply to the treatment area. Sure, you could simply fill a rubber water bottle with ice, but that won’t provide the consistently chilled water you need to see long-lasting benefits.

The difference with an innovative machine like the Breg Polar Wave Care System lies in the combination of cold therapy and compression and the fact that it’s designed for home use. The addition of a compression pad helps treat surgical or acute injury symptoms like pain, edema, and swelling. Not only can this hospital-grade unit be used by healthcare professionals, but it can also be used by athletes in training situations and by patients at home.

So what's included in this product? Some crucial Breg Polar Care Wave product features to take note of include:

Cooler with tubing, lid, and air pump Cold-compression padPower supplySimple usage systemHandle for portability

The compressions pads that come with the unit offer multiple configurations to suit any body type or injury position.

The Breg Polar Care Wave Cold Therapy System is part of the third generation of cold compression system products that deliver cold therapy through anatomic wraps while also providing compression, which has been clinically proven to decrease narcotic use post-operatively.¹ 

The Breg Polar Care Wave cold therapy system is a motorized cold therapy machine housed in a simple, quiet, and compact unit with various anatomic pads such as knee, hip, shoulder, ankle, universal, and back. The Breg Polar Care Wave cold therapy system combines motorized cold therapy with active compression in a simple and compact system, making it ideal for facility and home use. The Breg Polar Care Wave cold therapy system is easily transported from the hospital, physical therapy clinic, or athletic training room to the patient’s home, extending the benefits of cold and compression. 

This is the highest-end cold therapy product on the market in its price category. A comparable system you should google is "Gameready" to best understand the value you are receiving with this cold therapy unit. Gameready is a great device and nearly 10x the cost. The Breg Polar Care Wave cold therapy system delivers a great value for the clinical benefit. 

If you are a patient having bilateral total knee arthroplasty, consider a y-connector and a second knee pad so you can ice both knees at the same time. 

The Breg Polar Care Wave Cold System is intended to treat post-surgical and acute injuries to reduce edema, swelling, and pain where cold and compression are indicated. 

Warranty: Manufacturers warranty is 6 months on the cooler and pads. 

Authentic Breg products are not sold on Amazon. Only authorized retailers can provide Breg Products. 

United States Federal Law restricts this device to sale by or on the order of a medical professional. It is intended to be used by or on the order of licensed healthcare professionals in hospitals, outpatient clinics, athletic training settings, or home settings.

Features

Simple

  • Single patient use facility-to-home unit
  • Remarkably easy to operate
  • No additional barrier needed
  • Ice bag accessory available for an easier way to refill system

Customizable

  • Varied levels of cold + compression settings
  • Y-adapter for bilateral usage
  • Multiple pad configurations

Convenient

  • The compact design facilitates transport
  • The system alone and system/pad combos available
  • Hose-management storage system
  • Whisper quiet pump technology encourages rest and recovery

Proven

  • High-quality Cold Compression Pads and replacement parts (Shoulder, Back / Spine, Knee, Hip, Universal 
  • Class II 510(k) clearance

Adjustable compression therapy settings: Regular, Low and Off

Regular = 50 mmHg average peak compression
Low = 25 mmHg average peak compression

Adjustable cold therapy settings: Regular, Low and Off

Colder ≥ 45°F average operating temperature of the pad
Cold ≥ 50°F average operating temperature of the pad


SHIPPING INFORMATION:

All shipping is performed Monday - Friday and does not include federal holidays and/or major carrier holiday schedules. 

We offer free shipping on all orders over $188.00 and on select items, within the continental USA (48 states), and offer a standard flat rate of $9.99 for orders less than $188.00

Ground and expedited orders from OrthoBracing.com are shipped by UPS, USPS, or FedEx. Please be certain to provide the billing address at the time of checkout that matches the billing address on file at the credit card issuing bank. Packages can be shipped to a different address.  The billing address must match the credit card address or the credit card will likely be declined. Please contact CS@orthobracing.com for any clarification or assistance with this.

*OrthoBracing.com is not responsible for theft or loss of items once delivered to your address confirmed by the carrier.*

"Overnight", "Next Day Air", and "2nd Day Air" refer to BUSINESS DAYS only (Monday - Friday). Therefore, a Next-Day Air order placed on Thursday can be received on Friday. Likewise, a Next-Day Air order placed on Friday can be received on Monday. A 2nd Day Air orders placed on Thursday would arrive on Monday, whereas a 3-Day Select order would arrive on Tuesday if ordered on Thursday. If a holiday occurs during the shipping period, then the shipment will be delayed by one business day. UPS and FedEx do not move packages on holidays.

"Next Day Air Saturday Delivery": We do not quote the cost for this service because it's not available in all areas of the country. There is a large increase in the cost to send packages for Saturday delivery. If it's Friday and you are in need of a Saturday delivery, please e-mail us at CS@orthobracing.com so that we may confirm if Saturday delivery is possible in your area. We can also inform you of the cost of this service.

SHIPPING RATES:

Shipping Method

Estimated Shipping Time

Cost

Economy

7-10 Business Days*

Free

Standard Shipping

4-5 Business Days**

$9.99

Express

2-3 Business Days

Calculated at Checkout

Overnight

1 Business Day

Calculated at Checkout

 * OrthoBracing.com’s choice for shipping method ie USPS, FedEx, UPS.

FREE SHIPPING OFFERS:

  • Free shipping offers apply to Standard Ground Shipping within the Continental U.S. only.
  • If Expedited shipping is needed, charges still apply.
  • OrthoBracing.com’s special offers may not be combined with any previously placed orders.

SHIPMENT TIME FRAME:

  • Orders placed by 12 noon EST will generally ship the same day or next-day depending on the product and warehouse location, pending credit approval and inventory status. Customers needing delivery to arrive by a certain date should choose an expedited shipping method.
  • Orders are processed and shipped with priority given to overnight, 2nd-day air and 3-day select orders. Ground orders are shipped as soon as possible but may be delayed due to inventory status.
  • Eastern Standard Time is used when placing and shipping orders.
  • The customer is responsible for all return shipping charges when returning an item for an exchange or for a return. See Return Policy for determining if a product is eligible for exchange or return. 

SHIPMENT DAMAGE:

If a package is damaged, the customer is asked to notify OrthoBracing.com in order to file a damage claim with the carrier.  We will then send out a replacement item for the original.  Notification of shipment damage cannot be used to cancel an order altogether.

If you have any questions regarding these policies, please contact us (704) 312-2575 

Shipping Refund Request:

Shipping Refund Request Form 


Returns

OrthoBracing.com is committed to providing each customer with the highest standard of customer care. For this, we have specific guidelines to ensure proper communication. Our return policy serves to protect the integrity of our products, as well as to provide full transparency to our loyal customers. We understand that our customers expect the products they receive to be compliant and sanitary, and our goal is to meet those expectations.

IMPORTANT

Individual results will vary when using Cold Therapy. It is strongly suggested that you work with your healthcare provider before making any purchases of medical equipment or supplies. OrthoBracing.com does not provide a warranty or guarantee that a cold therapy product will treat your condition or relieve your symptoms. All cold therapy products have a minimum 30-day warranty. 

WARRANTY

Almost all products sold on OrthoBracing.com are available for warranty replacement, if defective. If you have a question about the return eligibility of a particular product please submit a warranty claim form.

We reserve the right to limit multiple requests for warranty replacement on products that are deemed damaged by customer misuse, abuse, or failure to properly maintain the equipment to manufacturers' specifications.

RETURNS AND EXCHANGES

Please email returns@orthobracing.com to initiate a return or exchange to receive an RA# OR simply go to this link and follow the prompts. 

LOST PACKAGE POLICY

  • Packages that show delivered via tracking number are not eligible for refunds. We ask that you please check with your neighbors and other occupants before submitting a claim.  Packages can often be recovered or located by the carrier via a claim. Please contact the appropriate carrier to start a claim.  FedEx- 1-800-463-3339; USPS- Local post office phone number; UPS 1-800-742-5877.  If the carrier determines that the package is lost, please contact us with your case number so that we can investigate further and assist you. 

EXCHANGES

Orders made by mistake (i.e. a left instead of a right, medium instead of a large, Breg Polar Care Cube pad vs. Breg Kodiak Pad, etc.) are eligible for an exchange if the incorrect size or item was ordered.

All items must be in NEW condition to be exchanged (they cannot be used; plastic bag must be sealed for all cold therapy pads).  There is no restocking fee but a return shipping fee will apply if OrthoBracing.com is asked to send a return label. Before shipping any product back, you must first obtain an authorization number (RA#) via email at the following address: CS@OrthoBracing.com.

If you have additional questions please contact customer support by phone (704)312-2575 or email cs@orthobracing.com, during normal business hours (9:00am-1pm EST).

RETURNS

To qualify for a return/refund, product(s) must be in the original, UNOPENED, manufacturer's packaging. We cannot accept opened packages, with no exceptions. In the case that a product is sent back to us opened, the possibility of a refund will be void. Orthobracing.com places a label on certain items that are not in sealed packages by the manufacturer for the safety of our customers. Returned items with this label must be intact (not cut) to receive a refund. If this label has been removed or tampered with, the possibility of a refund will be void. 

Returns are accepted if returned within 14-days of delivery, are in NEW / UNUSED condition, are in their original packaging with documentation and the blue security tape is still 100% intact. If all conditions are met, a 25% restocking fee will apply. A restocking fee will apply on all returns, with no exceptions. 

Because cold therapy products come in contact with incisions after orthopedic surgery and use municipal water, we have to make the assumption that once they leave our facility they have been used. We cannot, in good faith, ship this type of merchandise to another patient and have them bear the increased risk of getting an infection. For you as a customer, we want you to know that all cold therapy products coming from our warehouse have not been used by another customer in any manner. All sales final on cold therapy products. Cold therapy machines and pads are not returnable, if there is an issue with performance of your products, you are eligible for a warranty replacement.

Before shipping any product back, you must first obtain an authorization number (RA#) via email at the following address: returns@OrthoBracing.com. The RA# must be written on the packing slip inside the box. Do not write RA# on product boxes and do not put return label on manufacturer’s packaging. Please ship returns in a study box.

OrthoBracing.com will not be responsible for lost return packages.  Please provide tracking numbers via email if the sender is shipping back. Otherwise, OrthoBracing will send you a return shipping label and the cost of that shipping will be deducted from the refund. 

Do not refuse the delivery of your order. Refunds will not be issued for refused shipments.

OrthoBracing.com
1900 Bancroft Street
Suite J
Charlotte, NC 28206

The below items are NOT ELIGIBLE for return or exchange:

  • Cold Therapy Units
  • Cold Therapy Pads/Wraps
  • Used Braces
  • Sterile dressings and pads
  • Products without original packaging
  • Cervical Traction Devices
  • TENS units
Cold therapy machines and pads are not returnable, if there is an issue with performance of your products, you are eligible for a warranty replacement.

**If you have any questions regarding the refund policies, please contact cs@orthobracing.com. **

SUBMIT A RETURN/EXCHANGE FORM

Return/exchange form


About Us

Our mission is to deliver quality products through our nearly two decades in healthcare. With the opioid epidemic raging, our products provide a unique way for customers to deal with their pain and rehabilitation. We've seen the positive effects our products make on the lives of our customers and we are excited to serve you. 

Having someone who knows the ins-and-outs of surgery is important when you are deciding where to purchase your recovery products. We have seen these products work first hand, we weeded out the 100s of products that do not work and we concentrate on the ones that really provide benefit. We have also invested in developing resources to educate you on the pros and cons of the products. We offer same day shipping on a vast majority of our products that we warehouse here in Charlotte, North Carolina. We know that you need your recovery items fast, communication to be clear and we work tirelessly to delivery you great customer service.

Family and small business...

When you can work with your family it blurs the line between having fun and work. Eve (4)  is our consummate helper with small boxes. Henson (6) loves to measure boxes, stack them, and occasionally build forts. Jordan is the analyzer and numbers guy. I am an attorney by training, photography lover by choice and all around level-headed problem fixer. 

Mary Grace is our absolute all-star at OrthoBracing.com! Customers love her, she has an amazing Spotify play list and she brings lots of laughter (and the occasional British accent) to the office. We are so lucky to have her work alongside us as this business serves more and more people. 

Customer Reviews

Based on 220 reviews
83%
(183)
10%
(21)
4%
(8)
1%
(2)
3%
(6)
A
Alison Cello
Ortho Bracing Bregg Polar Care Wave works very well! (Postoperatively or just muscle strain).

Outstanding customer service! The cool compression machine works very well. My surgeon explained that icing with compression heals you much faster than just ice alone. I even purchased a pad for my back; haven't used it yet. Only problem is the difficulty putting on the shoulder pad if you are not large (or mansize). Poor directions from manufacturer on how to apply. Orthobracing had to email me a "Youtube" video because the directions are only printed with pictures on the pad itself. The manufacturer should definitely make a smaller sized women's shoulder pad, or send more velcro straps to help adjust shoulder pad so it doesn't slip off. The ice bags it comes with leak easily; I purchased the large cubes as insurance from another less expensive site.
Easiest way is with the bags though, so when I called them to tell them some were leaking, they shipped me another set of bags immediately.
Really impressed with the customer service! They couldn't be nicer or more helpful.
They realize that we're buying the unit because we're in a lot of pain and need quick relief. I realized that when using the machine I'm in less pain, therefore requiring Less Painkillers! Great machine for at home use without having to pay almost the same price just to rent a more expensive machine. So; differences are; you may pay more to buy this, but you OWN it and the clock isn't ticking. If your surgery was more involved causing a longer recovery time (like mine). Other difference is that you do have to change the ice bags/cubes every six hours, rental has freon so no changing ice bags. Not too messy. I have a metal mixing bowl next to it to put the top in while changing cubes/bags.
I highly recommend the product, and especially this company to purchase it from. Feel better everyone! :)

D
DAN Murphy
excellent and proffessional

i purchased breg polar care wave& having it shipped overnight thru OrthoBracing? I paid to have it shipped overnight UPS? the unit arrived a day late because of UPS issues? not OrthoBracing Fault?
The unit arrived. day late , i tested it it worked great and then informed OrthBracing that we shoul get our shipping overnight costs back?
which was around 100 dollars. OrthoBracing within 24 hrs refunded me the money? I know it takes time too get your money or a credit back when dealing with UPS, since I ship UPS daily and had this issue come up before? sometime taking a week. OrthoBracing stepped up to the plate and made sure I was taking careof? In my experience that says a lot and would highly recommend OrthoBracing
Dan

J
Jeff Marks
Great product at a very reasonable price

This ice machine provides good circulation from the cold water tank and I haven't had any trouble with water leaks when disconnecting the hose from the pad (I think it's best to turn off the machine first). The compression feature works well. So, as compared with the competitor I'd say it does the job (pressure and icing) at a fraction of the price.
BTW, our first unit cycled off the compression feature after about 5 mins. each time it was used. I reached out to Ortho Bracing who had Breg overnight a new unit (since my wife already had her knee surgery). They have been very responsive to emails and the new unit works great.

M
Marian

Machine doesn’t work. I had a total hip replacement. Came home after surgery thinking this expensive device would combat the swelling. Nothing!! Machine will not get cold. I went through trouble shooting with Breg who turn around and said contact the third party you purchased it from!!
OrthoBracing has not been responsive. This machine was a $400.00 waste with the hip compression unit.

Hi Marian, we are sorry to hear that your unit is not working. When you sent us an email on Friday we were already closed for the day. We did respond to you before hours this morning and apologized to you about the defective unit and submitted a warranty claim to Breg to have a replacement overnighted to you. We understand your frustration but please know that we are doing all we can to fix this issue for you.

L
Landskov, Kirk
Almost perfect

I do like the machine a lot. However, using it has its issues. The ice bags do not keep it cold for long. Using only ice is much better but then you need to make a lot of ice. When you pull off the top you need to set it in something as it drains a lot of water. Which has to be empty out. So it keeps you moving around when your knee is hurting.

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