Great News! Free Standard Shipping over $188.00 // Closed on Memorial Day

Great News! Free Standard Shipping over $188.00 // Closed on Memorial Day

Replacement Parts

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All Cold Therapy Products

Polar Care Kodiak

Polar Care Wave

Polar Care Cube

Polar Care Glacier

Iceman Clear3

Iceman Classic

Aircast Cryo Cuff

Aqua Relief Cold and Hot Water Therapy

Breg Fusion Knee Brace

Breg Knee Braces

All Knee Braces

DonJoy Knee Braces

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All Braces

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DonJoy Back Braces

All Braces

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Chattanooga Electrotherapy

Chattanooga Ultrasound Machines

Ankle

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Elbow

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Multiple Areas

Knee

Breg Polar Care Glacier Sterile Dressings

In-stock:
Next day shipping available

Frequently Bought Together

Universal Reusable Ice Bag Packs
Breg Polar Care Glacier Replacement Pads
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HSA / FSA APPROVED
6 MONTH WARRANTY

Sales History

Purchased by 200+ customers

#7 in Cold Therapy
#4 in Back Cold Therapy
#5 in Hip Cold Therapy
#6 in Knee Cold Therapy
#6 in Ankle Cold Therapy
#7 in Shoulder Cold Therapy

Product Details
About Us
Terms of Use
Shipping

The Breg® Polar Care Glacier Sterile Dressings are water impermeable dressing that provides an appropriate and complete barrier between the pad and the skin of the patient. It is compatible with Breg Polar Care Glacier Cold Therapy Pad

Breg Polar Care Sterile Dressings for use with Large Knee, Shoulder, Shoulder XL, Hip and multi-use available

  • The Polar Dressings provide a sterile moisture barrier between the skin and the pad
  • The Polar Dressings can be used with both WrapOn and Polar Pads

Breg Cold Sterile Pads are non-returnable and intended for single use. 

Breg Polar Care Glacier Complete Overview



Returns

OrthoBracing.com is committed to providing each customer with the highest standard of customer care. For this, we have specific guidelines to ensure proper communication. Our return policy serves to protect the integrity of our products, as well as to provide full transparency to our loyal customers. We understand that our customers expect the products they receive to be compliant and sanitary, and our goal is to meet those expectations.

IMPORTANT

Individual results will vary when using Cold Therapy. It is strongly suggested that you work with your healthcare provider before making any purchases of medical equipment or supplies. OrthoBracing.com does not provide a warranty or guarantee that a cold therapy product will treat your condition or relieve your symptoms. All cold therapy products have a minimum 30-day warranty. 

WARRANTY

Almost all products sold on OrthoBracing.com are available for warranty replacement, if defective. If you have a question about the return eligibility of a particular product please submit a warranty claim form.

We reserve the right to limit multiple requests for warranty replacement on products that are deemed damaged by customer misuse, abuse, or failure to properly maintain the equipment to manufacturers' specifications.

RETURNS AND EXCHANGES

Please email returns@orthobracing.com to initiate a return or exchange to receive an RA# OR simply go to this linkand follow the prompts. 

LOST PACKAGE POLICY

  • Packages that show delivered via tracking number are not eligible for refunds. We ask that you please check with your neighbors and other occupants before submitting a claim.  Packages can often be recovered or located by the carrier via a claim. Please contact the appropriate carrier to start a claim.  FedEx- 1-800-463-3339; USPS- Local post office phone number; UPS 1-800-742-5877.  If the carrier determines that the package is lost, please contact us with your case number so that we can investigate further and assist you. 

EXCHANGES

Orders made by mistake (i.e. a left instead of a right, medium instead of a large, Breg Polar Care Cube pad vs. Breg Kodiak Pad, etc.) are eligible for an exchange if the incorrect size or item was ordered.

All items must be in NEW condition to be exchanged (they cannot be used; plastic bag must be sealed for all cold therapy pads). There is no restocking fee but a return shipping fee will apply if OrthoBracing.com is asked to send a return label. Before shipping any product back, you must first obtain an authorization number (RA#) via email at the following address: CS@OrthoBracing.com.

If you have additional questions please contact customer support by phone (704)312-2575 or email cs@orthobracing.com, during normal business hours (9:00am-1pm EST).

RETURNS

To qualify for a return/refund, product(s) must be in the original, UNOPENED, manufacturer's packaging. We cannot accept opened packages, with no exceptions. In the case that a product is sent back to us opened, the possibility of a refund will be void. Orthobracing.com places a label on certain items that are not in sealed packages by the manufacturer for the safety of our customers. Returned items with this label must be intact (not cut) to receive a refund. If this label has been removed or tampered with, the possibility of a refund will be void. 

Returns are accepted if returned within 14-days of delivery, are in NEW / UNUSED condition, are in their original packaging with documentation and the blue security tape is still 100% intact. If all conditions are met, a 25% restocking fee will apply. A restocking fee will apply on all returns, with no exceptions. 

Because cold therapy products come in contact with incisions after orthopedic surgery and use municipal water, we have to make the assumption that once they leave our facility they have been used. We cannot, in good faith, ship this type of merchandise to another patient and have them bear the increased risk of getting an infection. For you as a customer, we want you to know that all cold therapy products coming from our warehouse have not been used by another customer in any manner. All sales final on cold therapy products. Cold therapy machines and pads are not returnable, if there is an issue with performance of your products, you are eligible for a warranty replacement.

Before shipping any product back, you must first obtain an authorization number (RA#) via email at the following address: returns@OrthoBracing.com. The RA# must be written on the packing slip inside the box. Do not write RA# on product boxes and do not put return label on manufacturer’s packaging. Please ship returns in a study box.

OrthoBracing.com will not be responsible for lost return packages. Please provide tracking numbers via email if the sender is shipping back. Otherwise, OrthoBracing will send you a return shipping label and the cost of that shipping will be deducted from the refund. 

Do not refuse the delivery of your order. Refunds will not be issued for refused shipments.

OrthoBracing.com
1900 Bancroft Street
Suite J
Charlotte, NC 28206

The below items are NOT ELIGIBLE for return or exchange:

  • Cold Therapy Units
  • Cold Therapy Pads/Wraps
  • Used Braces
  • Sterile dressings and pads
  • Products without original packaging
  • Cervical Traction Devices
  • TENS units
Cold therapy machines and pads are not returnable, if there is an issue with performance of your products, you are eligible for a warranty replacement.

**If you have any questions regarding the refund policies, please contact cs@orthobracing.com. **

SUBMIT A RETURN/EXCHANGE FORM

Return/exchange form



SHIPPING INFORMATION:

All shipping is performed Monday - Friday and does not include federal holidays and/or major carrier holiday schedules. 

We offer free shipping on all orders over $188.00 and on select items, within the continental USA (48 states), and offer a standard flat rate of $9.99 for orders less than $188.00

Ground and expedited orders from OrthoBracing.com are shipped by UPS, USPS, or FedEx. Please be certain to provide the billing address at the time of checkout that matches the billing address on file at the credit card issuing bank. Packages can be shipped to a different address.  The billing address must match the credit card address or the credit card will likely be declined. Please contact CS@orthobracing.com for any clarification or assistance with this.

*OrthoBracing.com is not responsible for theft or loss of items once delivered to your address confirmed by the carrier.*

"Overnight", "Next Day Air", and "2nd Day Air" refer to BUSINESS DAYS only (Monday - Friday). Therefore, a Next-Day Air order placed on Thursday can be received on Friday. Likewise, a Next-Day Air order placed on Friday can be received on Monday. A 2nd Day Air orders placed on Thursday would arrive on Monday, whereas a 3-Day Select order would arrive on Tuesday if ordered on Thursday. If a holiday occurs during the shipping period, then the shipment will be delayed by one business day. UPS and FedEx do not move packages on holidays.

"Next Day Air Saturday Delivery": We do not quote the cost for this service because it's not available in all areas of the country. There is a large increase in the cost to send packages for Saturday delivery. If it's Friday and you are in need of a Saturday delivery, please e-mail us at CS@orthobracing.com so that we may confirm if Saturday delivery is possible in your area. We can also inform you of the cost of this service.

SHIPPING RATES:

Shipping Method

Estimated Shipping Time

Cost

Economy

7-10 Business Days*

Free

Standard Shipping

4-5 Business Days**

$9.99

Express

2-3 Business Days

Calculated at Checkout

Overnight

1 Business Day

Calculated at Checkout

 * OrthoBracing.com’s choice for shipping method ie USPS, FedEx, UPS.

FREE SHIPPING OFFERS:

  • Free shipping offers apply to Standard Ground Shipping within the Continental U.S. only.
  • If Expedited shipping is needed, charges still apply.
  • OrthoBracing.com’s special offers may not be combined with any previously placed orders.

SHIPMENT TIME FRAME:

  • Orders placed by 12 noon EST will generally ship the same day or next-day depending on the product and warehouse location, pending credit approval and inventory status. Customers needing delivery to arrive by a certain date should choose an expedited shipping method.
  • Orders are processed and shipped with priority given to overnight, 2nd-day air and 3-day select orders. Ground orders are shipped as soon as possible but may be delayed due to inventory status.
  • Eastern Standard Time is used when placing and shipping orders.
  • The customer is responsible for all return shipping charges when returning an item for an exchange or for a return. See Return Policy for determining if a product is eligible for exchange or return. 

SHIPMENT DAMAGE:

If a package is damaged, the customer is asked to notify OrthoBracing.com in order to file a damage claim with the carrier.  We will then send out a replacement item for the original.  Notification of shipment damage cannot be used to cancel an order altogether.

If you have any questions regarding these policies, please contact us (704) 312-2575 

Shipping Refund Request:

Shipping Refund Request Form 



About Us

Our mission is to deliver quality products through our nearly two decades in healthcare. With the opioid epidemic raging, our products provide a unique way for customers to deal with their pain and rehabilitation. We've seen the positive effects our products make on the lives of our customers and we are excited to serve you. 

Having someone who knows the ins-and-outs of surgery is important when you are deciding where to purchase your recovery products. We have seen these products work first hand, we weeded out the 100s of products that do not work and we concentrate on the ones that really provide benefit. We have also invested in developing resources to educate you on the pros and cons of the products. We offer same day shipping on a vast majority of our products that we warehouse here in Charlotte, North Carolina. We know that you need your recovery items fast, communication to be clear and we work tirelessly to delivery you great customer service.

Family and small business...

When you can work with your family it blurs the line between having fun and work. Eve (4)  is our consummate helper with small boxes. Henson (6) loves to measure boxes, stack them, and occasionally build forts. Jordan is the analyzer and numbers guy. I am an attorney by training, photography lover by choice and all around level-headed problem fixer. 

Mary Grace is our absolute all-star at OrthoBracing.com! Customers love her, she has an amazing Spotify play list and she brings lots of laughter (and the occasional British accent) to the office. We are so lucky to have her work alongside us as this business serves more and more people. 

Customer Reviews

Based on 37 reviews
92%
(34)
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8%
(3)
E
Elle Johnston
Delivery fine but product not great

I ordered a large sterile insert for a Breg PolarCare unit. I had one from another company and loved it, but they were back ordered. OrthoBracing had one and sent it out quickly. Unfortunately, the adhesive on the sterile insert was almost non-existent. I could still use the insert but had to place it "just so" to make it work. I contacted OrthoBracing about the problem. They offered return/replace and sent me a link. Unfortunately, the link clearly spelled out that a) sterile products can't be returned, b) opened products can't be returned, and c) all returns must be in original packaging. Since my product was sterile, had been opened, and I no longer had the original packaging, it seemed pretty clear it didn't qualify for replacement. While the lack of adhesive is a Breg issue and not OrthoBracing issue, I do think there should be some way to handle inferior products such as this insert, since I paid $45 (cost plus tax and shipping) and got very little use out of it. Having said all of that, I liked using the sterile insert with the PolarCare knee wrap and OrthoBracing shipping and communication was very good.

S
Steven McNutt
Ice Relief

Best tool ever invented. Thermostat control and length of time ice works make it ease of use.
Quality , my first one lasted 20 plus years with minimal replacement on parts. Worth every dollar!

D
Danny Davis
Not as expected

I had high hopes after using a cut up t-shirt between skin and pad so I was very excited when I found this and then very disappointed after the first use. It is larger than pad so I expected a little better fit when attaching to pad . I tried using a couple of times and I am not sure what caused the problem but dressing would not let enough cold get to the knee. I let ice and water set for about 10 min to see if that helped by getting thing colder but no luck. I could hold my hand to the pad and it was a little cool but not cold. I know it is not the machine or pad because with t-shirt works perfect. So a day after receiving removed from pad and threw in the trash. Don't waste your money on this. Cut up a t-shirt to fit and use it.

M
Marie Nappi
fast efficient service

received quickly

A
AL TRU
dressing

the fact that the dressing conforms to the shape of the shoulder pad and adheres to it, makes using the Berg Polar Care system very easy.

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